HVAC Sales Representative

3 weeks ago


Tinton Falls, New Jersey, United States Johnstone Supply Full time

At Johnstone Supply, we're seeking a skilled HVAC Sales Representative to join our team. As a key member of our sales team, you'll be responsible for providing exceptional customer service and promoting our wide range of HVAC products.

Key Responsibilities:

  • Answer incoming telephone calls and greet customers in a professional manner.
  • Research and source products for customers using various tools, including our point-of-sale computer system, catalogs, and industry contacts.
  • Enter sales orders into our point-of-sale computer system for invoicing or cash payments.
  • Follow up promptly on all customer requests for information, quotes, alternative parts, and delivery dates.
  • Educate customers on the benefits of shopping at Johnstone Supply and promote our products.
  • Proactively recommend additional items customers might need and promotions that interest them.
  • Communicate sales lead information to outside sales staff and management.
  • Prepare and issue sales quotes following company guidelines.
  • Promote surplus, sale, discounted, and obsolete inventory to customers.

Requirements:

  • At least 2 years of related experience and/or training in the HVAC/R industry.
  • Previous experience as a Sales & Service Associate in the HVAC-R or similar industry is preferred.
  • Ability to provide consistent, professional customer service.
  • Demonstrated understanding and application of effective sales strategies and techniques.
  • Skill in building long-term customer relationships.
  • Skill in using point-of-sale computer systems to locate information and process transactions.
  • Skill in using web-based tools to research products and information.

What We Offer:

  • A competitive wage and benefits package, including medical, dental, vision, life, LTD, 401(k) with company match, and PTO after 90 days.
  • A commitment to continuous improvement and investment in our people.
  • A superior customer experience.

Visit our website for more information about our growing company.



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