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Volkswagen Service Advisor
4 weeks ago
pAtindiGOAutoGroup,we'reseekingaskilledServiceAdvisortojoinourteamatourstate-of-the-artVolkswagenMarindealership.Asakeymemberofourserviceteam,you'llplayavitalroleindeliveringexceptionalcustomerexperiencesanddrivingsalesgrowth./ppstrongKeyResponsibilities:/strong/pulliGreetcustomersandaccuratelyrecordtheirconcernstogenerateworkorders./liliTrackthestatusofopenrepairorders,keepingcustomersanddispatchersinformedofapprovalsanddelays./liliStayup-to-dateonwarrantycoverageforeachfranchiseandprovideexpertguidancetocustomers./liliRegularlycontactpreviouscustomerstoschedulemaintenanceappointmentsandensuretimelynotificationofpartarrivals./liliCollaboratewiththecashiertocloseticketsandnotifycustomersofvehiclereadinessforpickup./liliExplainrepairorderchargestocustomersandpromptlyreportanycustomerserviceissuestotheservicemanager./liliMeetsalesandcustomersatisfactionmetrics,drivingbusinessgrowthandexcellence./li/ulpstrongRequirements:/strong/pulliMinimum5years'experienceinaserviceadvisorrole,preferablyintheluxuryautomotiveindustry./liliProventrackrecordofCSIandsaleshistory./liliExcellentverbalandmathskills,withtheabilitytobeinsuredtooperateamotorvehicle./li/ulpstrongCompensation:/strong$65,000-$250,000,withacombinationofhourlypayandcommissions/bonusesbasedonproductivity./ppThisjobdescriptionoutlinestheprimaryresponsibilitiesandrequirementsfortheServiceAdvisorrole.Asamemberofourteam,you'llhavetheopportunitytogrowanddevelopyourskillsinadynamicandsupportiveenvironment./p
