Team Lead

19 hours ago


Glencoe, Illinois, United States Crate&Barrel Full time
Job Title: Team Leader

Hudson Grace is a leading provider of high-end home decor and entertaining essentials. As a Team Leader, you will play a key role in driving sales growth and profitability by supporting the Store Manager in executing company plans and strategies to deliver an exceptional customer experience.

Responsibilities:
  • Lead a designated functional team and manage associate workload in partnership with the Assistant Store Manager.
  • Coach Department Specialists and associates on exceptional performance and maintain a strong visible presence in the department/work area.
  • Partner with the Assistant Store Manager to train and develop associates on product knowledge, selling, customer service, operations, visual, policies and procedures.
  • Maintain an understanding of new store initiatives and communicate changes to the Department Specialists and associates.
  • Focus on promoting and driving sales, maintaining an awareness of current product in store and not in store.
  • Review KPI results, working with Assistant Store Managers to identify opportunities and corrective actions.
Requirements:
  • 1+ years customer service or retail experience.
  • Strong communication and interpersonal skills.
  • High school diploma/GED or equivalent.

The Company is an equal opportunity employer and welcomes applications from diverse candidates. If you need a reasonable accommodation for any part of the application process, please contact the location you are applying to here and ask to speak with a manager regarding the nature of your request.


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