Shift Manager

3 weeks ago


Glencoe, Minnesota, United States McDonald's Full time
About the Role

We are seeking a highly motivated and experienced Shift Manager to join our team at McDonald's. As a Shift Manager, you will be responsible for leading a team of crew members and ensuring that customers receive a fast, accurate, and friendly experience every visit.

Key Responsibilities
  • Lead shifts and ensure that all crew members are performing their duties to the highest standard.
  • Monitor performance and take action to ensure that the team is meeting McDonald's standards.
  • Manage inventory, maintain a clean and safe environment, and ensure that all equipment is in good working order.
  • Provide exceptional customer service and resolve any customer complaints in a professional and courteous manner.
  • Train and develop crew members to ensure that they have the skills and knowledge needed to perform their duties effectively.
Requirements

To be successful in this role, you will need:

  • Previous leadership experience, preferably in a restaurant or retail environment.
  • Excellent communication and interpersonal skills.
  • Ability to work well under pressure and manage multiple tasks simultaneously.
  • Strong problem-solving and decision-making skills.
  • Ability to work a variety of shifts, including evenings, weekends, and holidays.
What We Offer

As a Shift Manager at McDonald's, you will have the opportunity to:

  • Develop your leadership and management skills.
  • Work in a fast-paced and dynamic environment.
  • Be part of a team that is passionate about providing excellent customer service.
  • Enjoy a competitive salary and benefits package.

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