Client Services Program Manager

2 weeks ago


Salisbury, North Carolina, United States BAYADA Home Health Care Full time

Job Summary

BAYADA Home Health Care is seeking a highly motivated and experienced Client Services Manager to join our team. As a Client Services Manager, you will be responsible for delivering exceptional customer service, managing coordination of client services, and building lasting relationships with clients, referral sources, payors, and community organizations.

About the Position

The ideal candidate will have a bachelor degree, prior medical office or home care experience, and excellent communication and interpersonal skills. We offer a competitive salary range of $60,000 - $80,000 per year, plus benefits, to an individual who is passionate about delivering high-quality home care to our clients.

Key Responsibilities

  • Provide superior customer service to clients and their families
  • Manage coordination of client services, including emergent scheduling issues
  • Develop and maintain strong relationships with clients, referral sources, payors, and community organizations
  • Implement effective fiscal management strategies to monitor metrics and ensure efficient use of resources

What We Offer

  • Competitive salary range of $60,000 - $80,000 per year
  • Comprehensive benefits package, including paid holidays, vacation, and sick leave, vision, dental, and medical health plans, employer-paid life insurance, 401(k) with company match, direct deposit, and employee assistance program
  • Opportunities for growth and advancement in a dynamic and entrepreneurial environment


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