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Customer Service Specialist
3 weeks ago
DCU Inc. is a leading credit union headquartered in New England, serving over one million members across 50 states.
We are proud to offer a competitive salary of $55,000 - $70,000 per year, depending on experience.
About the RoleThis Customer Service Specialist position will involve working in a fast-paced environment, interacting with members, and resolving issues promptly.
Responsibilities- Process transactions efficiently, maintaining accurate records and adhering to company policies.
- Provide top-notch customer service, responding to member inquiries and concerns.
- Built strong relationships with members, identifying their financial needs and offering tailored solutions.
- Collaborate with colleagues to achieve team objectives and contribute to DCU's success.
- High School Diploma or equivalent required.
- Prior customer service experience and technical skills (Windows, Microsoft Office) preferred.
- Excellent communication and problem-solving skills required.