Part-Time Night Auditor
2 weeks ago
The Graham Companies is seeking a Part-Time Night Auditor to join our team at the Miami Lakes Hotel on Main. As a Night Auditor, you will be responsible for ensuring the accuracy of guest payments and other financial transactions during the night shift.
Key Responsibilities
- Balance accounts from the day shift and ensure accurate financial records.
- Manage front desk activity, handle guest check-ins and check-outs, and provide exceptional customer service.
- Ensure customer satisfaction by scheduling wake-up calls and other concierge activities according to guest preference.
- Handle customer requests and complaints, and direct other employees or departments accordingly.
- Create invoices, bills, and checks for vendors, employees, and contractors.
- Manage and update all official documentation pertaining to the role.
- Ensure that all end-of-day activities have been successfully executed by employees in all departments.
- Answer calls and queries related to potential booking.
Requirements
- High School diploma or equivalent preferred.
- Ability to perform computer-based tasks such as data entry, accounting, word processing, invoicing, and billing.
- Strong customer service skills and ability to interact with individuals at all levels of the company.
- Clear and professional written, oral, and interpersonal communication skills.
- Ability to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks, demands, establish priorities, and meet deadlines.
- Bi-lingual (English/Spanish) a plus.
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Piqua, Ohio, United States The Graham Companies Full timeJob Title: Night AuditorAt The Graham Companies, we are seeking a highly skilled Night Auditor to join our team at the Miami Lakes Hotel on Main. As a Night Auditor, you will be responsible for ensuring the smooth operation of the front desk during the night shift.Key Responsibilities:Balancing accounts from the day shift to ensure accuracy and...
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