Part-Time Night Auditor

2 weeks ago


Piqua, Ohio, United States The Graham Companies Full time
Job Summary

The Graham Companies is seeking a Part-Time Night Auditor to join our team at the Miami Lakes Hotel on Main. As a Night Auditor, you will be responsible for ensuring the accuracy of guest payments and other financial transactions during the night shift.

Key Responsibilities

  • Balance accounts from the day shift and ensure accurate financial records.
  • Manage front desk activity, handle guest check-ins and check-outs, and provide exceptional customer service.
  • Ensure customer satisfaction by scheduling wake-up calls and other concierge activities according to guest preference.
  • Handle customer requests and complaints, and direct other employees or departments accordingly.
  • Create invoices, bills, and checks for vendors, employees, and contractors.
  • Manage and update all official documentation pertaining to the role.
  • Ensure that all end-of-day activities have been successfully executed by employees in all departments.
  • Answer calls and queries related to potential booking.

Requirements

  • High School diploma or equivalent preferred.
  • Ability to perform computer-based tasks such as data entry, accounting, word processing, invoicing, and billing.
  • Strong customer service skills and ability to interact with individuals at all levels of the company.
  • Clear and professional written, oral, and interpersonal communication skills.
  • Ability to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks, demands, establish priorities, and meet deadlines.
  • Bi-lingual (English/Spanish) a plus.

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