Talent Acquisition Specialist

6 days ago

Springfield, Illinois, United States Hy-Vee, Inc. Full time

Job Summary

The Human Resources Manager at Hy-Vee, Inc. is responsible for providing strategic HR support to the store management team. This includes developing and implementing HR initiatives, managing employee relations, and ensuring compliance with company policies and procedures.

Key Responsibilities

  • Provides prompt, efficient, and friendly customer service by exhibiting caring, concern, and patience in all customer interactions and treating customers as the most important people in the store.
  • Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.
  • Assists customers by escorting them to the products they're looking for, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks in every way possible to enhance the shopping experience.
  • Answers the telephone promptly and provides friendly, helpful service to customers who call.
  • Coordinates the inputting, changing, and deleting of employee information in the Kronos system (time and attendance).
  • Counsels with department head and employee regarding performance reviews, scheduling, benefits, wages, etc. and acts as the Insurance Coordinator and 401(k) Coordinator.
  • Handles and satisfies customer complaints, sends follow-up letters, and thank-you letters.
  • Develops effective recruiting and retention programs to facilitate the staffing of the store; coordinates the transfer of employees from one store to another.
  • Facilitates the hiring process and may be involved in the interviewing and placement of specified positions.
  • Tracks vacation and personal days for store employees.
  • Conducts orientation and trains new employees.
  • Attends weekly staff meetings and assistant manager meetings.
  • Adjusts hours and departments; takes time clock readings, etc.
  • Conducts performance reviews and exit interviews.
  • Makes payroll adjustments including extra bonuses, missed pay raises, etc. and sends to payroll.
  • Provides department heads and management with standard reports.
  • Transmits sales, hours, adjustments, and accounts receivable to corporate office on a weekly basis.
  • Disperses paychecks, W-2's, Trust Fund/401(k) reports/year-end employee income and benefits reports, and other company and store communications (birthdays, anniversaries, etc.).
  • Posts hours worked by employees.
  • Prepares employee wage and employment verifications, as well as disability claims, leave of absence requests, and extensions.
  • Records and follows up on Workers Compensation claims and issues and fills out accident reports on customers, both property damage and personal injuries.
  • Schedules employees as needed, honors employee time off requests, and replaces employees that call in.
  • Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
  • Adheres to company policies and individual store guidelines.
  • Reports to work when scheduled and on time.

Secondary Responsibilities

  • Coordinates quarterly part-time employee meetings.
  • Coordinates store events (Holiday party, Springtime Party, etc.).
  • Assists with quarterly bonus meetings.
  • Coordinates store Service Award program for all employees.
  • Conducts tours of store for schools and civic organizations.
  • Orders supplies for office and departments.
  • Assists in other areas of store as needed.
  • Performs other job-related duties and special projects as required.

Requirements

  • Must have the ability to solve practical problems; variety of variables with limited standardization, and interpret instructions.
  • Ability to do arithmetic and calculations involving fractions, decimals, and percentages.
  • Must possess the ability to interview, counsel, or advise people; evaluate data, compose correspondence.

Education and Experience

High school, plus 2-3 years of other schooling (HR and Accounting) and Hy-Vee experience. Six months or less of similar or related work experience.

Physical Requirements

  • Must be physically able to perform light work exerting up to 20 pounds of force occasionally to move objects.
  • Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision.
  • Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.

Working Conditions

This position is occasionally exposed to chemicals/solvents. This is a fast-paced work environment.

Equipment Used to Perform Job

Computer, Kronos, Huddle, Microsoft Word, Outlook, calculator, phone, fax, copier, lotto machine, two-wheeler, box cutters, and pallet jack.

Financial Responsibility

Responsible for payroll, accounts receivable, computer, and cash. Purchases uniforms/dress shirts, supplies, employee/store promotion, and processes cash advances.

Contacts

Has daily contact with customers and employees. Has monthly contact with the general public, community, or trade/professional organizations, and federal/state governmental or regulatory agencies. Has occasional contact with suppliers/vendors.

Confidentiality

Has access to confidential information including employee records.

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