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Veterinary Care Specialist
4 weeks ago
Job Title: Registered Veterinary Technician
About the Role:
We are seeking a skilled and compassionate Registered Veterinary Technician to join our team at Petersen Pet Hospital. As a vital member of our veterinary care team, you will provide exceptional care to our patients and exceptional service to our clients.
Key Responsibilities:
- Client Communication: Provide status updates for hospitalized patients, home care instructions, pre- and post-op instructions, and medication administration guidance. Address client medical questions with confidence and direct complex inquiries to veterinarians.
- Client Education & Support: Educate clients on preventative medicine, wellness care by age, vaccine requirements, laboratory procedures, and support hospital financial policies by preparing estimates and discussing financial commitments.
- Customer Service: Greet clients, escort them and their pets into exam rooms, ensure smooth transitions to the front desk, and promote the practice's products, programs, and services.
- Animal Handling & Care: Restrain animals safely and compassionately, assist veterinarians in medical, surgical, and dental procedures, prepare patients for surgery, administer anesthesia, monitor patients during surgery and recovery, and administer fluids.
- Facility & Equipment Maintenance: Properly care for all surgical materials, maintain hospital equipment and inventory, and ensure the surgery room, ICU area, exam rooms, and treatment areas are prepared and maintained.
- Record Keeping: Maintain accurate and detailed patient records using a paperless medical record system, ensuring all procedures, vaccinations, and notes are documented for proper billing.
- Pharmacy Assistance: Assist with dispensing medications as directed by the veterinarian, prepare prescription labels, and appropriately package medication.
- Safety & Technical Skills: Follow DEA, OSHA, and hospital safety guidelines; administer SQ, IM, and IV injections; perform laboratory tests, radiographs, and electrocardiograms; place IV catheters; perform emergency treatments such as bleeding control and external cardiac massage.
Requirements:
- Licensed as a Veterinary Technician (LVT).
- Also open to new graduates from an accredited vet tech program.
- Ability to handle animals safely and compassionately.
- Knowledgeable about common disease states and able to alert veterinarians to changes in patient conditions.
- Familiarity with DEA, OSHA, and hospital safety guidelines.
About Petersen Pet Hospital:
Petersen Pet Hospital in Hiawatha, Iowa is a beautiful, progressive, 7 doctor small animal practice. We are AAHA Accredited, Fear Free, Feline Friendly, pocket pet friendly upscale practice with an old-fashioned ethic of kindness, quality and caring. Our doctors and team are dedicated to making a visit to our practice a low stress event for our patients and their owners and our client testimonials attest to our success. Led by Dr. Petersen and Dr. Saunders, our veterinarians are well educated and experienced. Most of all, they simply love animals. They are backed by a skilled support team that is friendly and enthusiastic.