System Engineer II

2 days ago


Arlington Heights, Illinois, United States Resource Informatics Group Full time
Job Title: System Engineer II

Resource Informatics Group is seeking a highly skilled System Engineer II to join our Digital Technology Command Center team. As a key member of our team, you will be responsible for providing 7/24 operational support via pro-active monitoring and ensuring the availability and performance of our digital channels, production environments, and applications.

Key Responsibilities:
  • Monitor and analyze application performance and availability, as well as system performance and alerts from various tools.
  • Responsible for restoring services and ensuring timely communication and escalation for unresolved issues.
  • Collaborate with cross-functional teams to isolate and resolve unplanned outages.
  • Pro-actively identify and address issues with application functionality, digital channel performance, server hardware and software to ensure stability and availability.
  • Ensure enterprise standards and security are maintained and enforced on hardware and software.
Requirements:
  • Strong working knowledge of ITIL Service Management and experience with application performance tools, enterprise monitoring, and incident response processes.
  • Intermediate Systems Administration experience in Unix/Linux and Windows server environments.
  • Good understanding of virtual technology and cloud computing.
  • Excellent communication and problem-solving skills, with the ability to work well in a team environment.
Preferred Qualifications:
  • Experience with AWS Cloud Formation and DevOps.
  • Familiarity with standard concepts, practices, and procedures within IT Operational Support.
  • Knowledge of enterprise monitoring tools such as AppDynamics, Big Panda, and New Relic.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual with a passion for IT operations, we encourage you to apply for this exciting opportunity.


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