Global Security Operations Center Specialist
5 days ago
Riot Blockchain, Inc. is a Bitcoin mining and digital infrastructure company focused on a vertically integrated strategy. The Company has Bitcoin mining data center operations in central Texas and electrical switchgear engineering and fabrication operations in Denver, Colorado. Our mission is to positively impact the sectors, networks, and communities that we touch. We believe that the combination of an innovative spirit and strong community partnership allows the Company to achieve best-in-class execution and create successful outcomes. Riot is actively expanding and improving its Bitcoin mining operations through innovation, expansion, and procurement, including large-scale expansion of its Texas-based mining and hosting facilities.
About the RoleWe are looking to add a Security Operations Center (SOC) Operator to our growing Security Department. As a SOC Operator, you will be responsible for the day-to-day operations of the Security Operations Center. Specific responsibilities include but are not limited to monitoring company security systems, communicating with Security Officers and Specialists in the field, and relaying calls for service to the appropriate agencies or units. The Security Operations Center operates 24 hours a day, 7 days a week, 365 days a year. SOC Operators are expected to be available to work all shifts including holidays and weekends if needed. SOC Operators report to a SOC Lead and serve as a member of the Security Operations Center team. This position supports the needs and activities of the company, supervisors/managers, and other personnel. SOC Operators must also be able to maintain a friendly and helpful attitude while working with fellow employees, contractors, and clients.
Essential Functions- Receive incoming emergency and non-emergency phone calls and alarms requesting police, fire, emergency medical, security, or other assistance.
- Coordinates the assistance of emergency personnel as needed.
- Classify the nature and determines the priority of calls.
- Generate alarm reports.
- Keep and maintain accurate records.
- Monitor internal and external security systems.
- Assist emergency service units in the field by securing and verifying information through computers, department files, records, and other available sources of data.
- Operate two-way radio to relay instructions or information to remote units.
- Operate recorders, video monitoring displays, computer-aided dispatching equipment/software, and other dispatch-related equipment.
- May perform the duties of a superior in the absence of this person and with an appointment from the management team.
- Be confident and make decisions rapidly, accurately, and often with very little information.
- Participate and provide valuable input at daily briefings.
- You must be motivated, engaged, ambitious, and looking to build a long-term career.
- You must be prepared to work as part of a team, acting quickly and professionally as you respond to requests.
- You must also display excellent verbal and written communication and interpersonal skills as you will interact with a variety of personnel and staff.
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