Director of Creative Operations

3 days ago


San Francisco, California, United States Menlo Ventures Full time
About the Role

At Menlo Ventures, we're committed to empowering everyday people to unlock their financial progress. Our mission is to reimagine what banking can be, making it helpful, easy, and free. We're proud to be the #1 most loved banking app, and we're looking for a talented individual to join our team as a Director of Creative Operations.

Key Responsibilities
  • Lead Creative Operations & Production: Manage a team of operational, production specialists, and agencies to assign, prioritize, and execute world-class work.
  • Implement Creative Enablement Process: Develop and implement an end-to-end creative enablement process that reports on utilization, capacity, volume, and velocity of our in-house creative team.
  • Establish Best Tools & Platforms: Identify and implement the best tools, platforms, and resources needed to optimize our creative process.
  • Lead Quarterly Creative Resourcing Planning: Collaborate with senior leaders and creatives to align creative resourcing to key business initiatives and BAU workstreams.
  • Streamline Complex Processes: Identify and eliminate bottlenecks to enable efficient production of creative at high velocity.
  • Manage Brand OPEX Budget: Ensure effective allocation of resources and budget to meet strategic goals within budget.
  • Implement Consistent Brand Experience: Develop and implement tools and processes that enable consistent brand experience, while managing resources to activate marketing programs.
  • Manage External Agency Resources: Deliver on marketing programs within deadline and budget constraints.
Requirements
  • 10+ Years of Experience: Managing high-performing teams in a fast-paced tech environment or agency experience managing large production budgets.
  • 7+ Years Direct Teams & People Management Experience: Proven track record of leading and managing teams.
  • 5+ Years in Activating Operational Rigor & Process: Experience in implementing operational rigor and process against creative work in-house or through agency partners.
  • Proactive, Detail-Oriented Go-Getter: Ability to make things happen and adapt to changing priorities.
  • Problem Solver: Ability to break down complex problems into simple steps and actions.
  • Strong Communication Skills: Ability to negotiate and resolve conflicting priorities with cross-functional stakeholders.
  • BS or BA in Marketing or Equivalent Experience: Relevant education or experience in marketing or a related field.


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