Assistant Team Lead

7 days ago


Clovis, California, United States Cold Stone Creamery Full time

Job Summary:

Cold Stone Creamery is seeking a highly skilled and motivated Assistant Manager to join our team. As an Assistant Manager, you will play a key role in ensuring the success of our store by leading and developing our team members.

Key Responsibilities:

  • Train and coach employees to provide exceptional customer service and ensure a positive store experience.
  • Delegate tasks and responsibilities to team members and provide ongoing feedback and coaching.
  • Hold team members accountable for their performance and ensure they meet or exceed sales and customer service targets.
  • Ensure the store is staffed and scheduled appropriately to control labor costs and meet customer demand.
  • Monitor and maintain accurate cash handling and inventory procedures.
  • Ensure the store is well-organized and maintained, including the display and storage of products.

Requirements:

  • Previous experience in a management or leadership role, preferably in the food service industry.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.
  • Strong problem-solving and analytical skills.
  • Ability to lift up to 50 pounds and stand for long periods of time.

What We Offer:

Cold Stone Creamery offers a competitive salary and benefits package, as well as opportunities for professional growth and development.


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