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Inside Sales and Rental Representative

2 months ago

Brockton, Massachusetts, United States Pro Tool & Supply, Inc. Full time
Job Description

The Pro Group is a leader in the construction supply and equipment rental industry and is seeking a skilled Inside Sales and Rental Representative to join their team. As a key member of the sales team, this individual will be responsible for providing exceptional customer service, processing sales and rental transactions, and maintaining a safe and organized work environment.

Key Responsibilities:
  • Process sales and rental transactions, including computing charges and receiving payments.
  • Prepare merchandise for display and for purchase or rental, ensuring that all items are properly tagged and stored.
  • Recommend and provide advice on a wide variety of products and services, including construction supplies and equipment rentals.
  • Answer customer inquiries and provide information about products and services, including availability, operation, and description.
  • Explain charges, fees, policies, and procedures to customers, ensuring that they understand their obligations and responsibilities.
  • Reserve items for requested times and keep records of items, including rental agreements and sales contracts.
  • Sell and rent items, arrange for provision of services to customers, and accept returns, ensuring that all transactions are processed accurately and efficiently.
  • Provide information about products and services, including technical specifications and usage guidelines.
  • Advise customers on the use of products and services, including maintenance and repair procedures.
  • Telemarketing for Business Development and encourage potential customers to visit showrooms, promoting the company's products and services.
  • Maintain a safe, clean, and organized work area, adhering to all company policies and procedures.
Requirements:
  • Process sales or other transactions, including computing charges and receiving payments.
  • Set up merchandise displays, ensuring that all items are properly tagged and stored.
  • Advise customers on the use of products and services, including technical specifications and usage guidelines.
  • Recommend products and services to customers, based on their needs and preferences.
  • Answer customer inquiries and provide information about products and services, including availability, operation, and description.
  • Take product orders from customers, ensuring that all transactions are processed accurately and efficiently.
  • Gather customer or product information to determine customer needs, including preferences and requirements.
  • Maintain records of sales or other business transactions, including rental agreements and sales contracts.
  • Prepare sales or other contracts, ensuring that all terms and conditions are clearly stated.
  • Examine condition of property or products, ensuring that all items are in good working order.
  • Explain financial information to customers, including charges, fees, and policies.
  • Sell products or services, promoting the company's offerings and encouraging customers to make purchases.
  • Explain technical product or service information to customers, including technical specifications and usage guidelines.
Nice to Have:
  • Microsoft Excel
  • Microsoft PowerPoint
  • Cash registers
  • Credit card processing machines
  • Database software
  • Microsoft Office
  • Microsoft Word
  • Point of sale POS software
Benefits:

The Pro Group offers a comprehensive benefits package, including:

  • Health, dental, and vision insurance
  • 401(k) and profit-sharing plans
  • Short- and long-term disability insurance
  • Personal time off and paid holidays
  • Life insurance

The Pro Group is an equal opportunity employer and welcomes applications from diverse candidates. If you are a motivated and customer-focused individual with excellent communication and problem-solving skills, we encourage you to apply for this exciting opportunity.