Healthcare Specialist
22 hours ago
As a Healthcare Specialist at Indiana University Health, you will play a vital role in facilitating patient flow from point of entry to destination in a timely, accurate, and professional manner. Your primary responsibility will be to obtain specific information to generate an accurate financial and demographic record for patients, ensuring maximum reimbursement and clinical outcomes.
Key Responsibilities:- Schedule Appointments: Coordinate patient appointments, ensuring timely and efficient scheduling.
- Interview Patients: Conduct thorough interviews with patients to gather necessary medical information.
- Explain Charges and Policies: Clearly explain charges and policies to patients, ensuring they understand their financial obligations.
- Validate and Enter Charges: Verify and enter charges into appropriate systems, ensuring accuracy and compliance.
- Collect Payment: Collect payment from patients, handling any necessary transactions.
- Answer Incoming Calls: Respond to incoming calls, directing patients and visitors to the appropriate personnel or resources.
- Education: High School Diploma or equivalent required.
- Experience: Prefer relevant experience in a healthcare setting.
- Coding Knowledge: Ability to learn and retain medical coding, including ICD-10 and CPT coding.
- Insurance Knowledge: Interpret insurance information and possess knowledge of clinical practices and medical terminology.
- Technical Skills: Basic proficiency in MS Office (Word, PowerPoint, Excel).
Indiana University Health is a comprehensive health system with 15 hospitals and nearly 40,000 team members serving Hoosiers across the state. We are committed to delivering exceptional patient care, advancing healthcare through innovation and education, and fostering a culture of compassion and respect.
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