Medical Records Specialist
4 weeks ago
Evergreen Family Medicine is seeking a highly skilled Medical Records Abstractor to join our team. As a Medical Records Abstractor, you will play a critical role in maintaining the confidentiality and accuracy of patient records.
Responsibilities:- Maintain confidentiality according to HIPAA regulations and EFM policies.
- Adhere to EFM departmental standards and policies, including state and federal regulations.
- Communicate effectively and professionally with coworkers, managers, and patients via phone, email, or in person.
- Work all tasks in Family Practice New Patient Abstract and Family Practice Abstract 'buckets' in an accurate and timely manner.
- Advocate for patients by creating appropriate patient cases, requests, communications, and appointments in Athena, on paper, and in person.
- Accurately label historical medical documents within the EMR.
- Keep an active working knowledge of Athena, engage in continuing education, and trainings as offered by manager or company.
- Enter all pertinent medical information from health history questionnaires and historical medical records into the patient chart as hard data to facilitate new patient evaluations.
- Self-manage to stay on task, maximize efficiencies, and do not distract others, as well as encourage others to do the same.
- Maintain a positive attitude, do not take work issues personally, and do not allow personal issues to affect the workday.
- Ensure on a daily basis to promote an environment filled with teamwork, a positive outlook, and constant professionalism.
- Make appropriate call backs for provider.
- Complete medicine refill requests and fax or call in when needed.
- Complete patient notification for normal lab and x-ray results.
- Calling lab, etc. for results.
- High School Diploma or equivalent.
- Communication, interpersonal, clerical, and organizational skills necessary to complete job duties.
- Ability to handle the confidential aspects of the work.
- The ability to type at least 40wpm and activate and operate computers and office equipment.
- Ability to communicate effectively, both orally and in writing.
- Set priorities for nursing action in a sequence according to patient needs.
- Communicate with the provider and other nurses and team members to ensure the patients well-being.
- Teach patient appropriate health information and share written informational material.
- Maintain a clean, neat, and safe work environment for patient and staff according to policy and procedures.
- Participate in economical utilization of supplies.
- Minimize non-productive time and fill slow periods with activities that will enable you to prepare to meet the future needs of EFM.
- Prolonged periods sitting at a desk and working on a computer.
- The employee is frequently required to walk; use hands and fingers, handle, or feel; and reach forward with hands and arms.
- The employee is occasionally required to sit and stoop, kneel, or crouch.
- May be exposed to patients with infectious diseases.
- Must be able to lift up to 20 pounds at times.
- Must be able to withstand physical and emotional stress.
The needs of our patient come first. S.P.I.R.I.T
- Stewardship
- Patient & Population Focused Health Care
- Integrity
- Respect
- Innovation
- Teamwork
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