Hotel Operations Manager

4 weeks ago


Dallas, Texas, United States Wyndham Hotels & Resorts Full time
About Us

We are a leading hotel management company, committed to providing exceptional guest experiences and delivering outstanding results. Our team is dedicated to creating memorable moments for our guests, and we're looking for a talented individual to join our team as a Hotel Operations Manager.

Job Summary

The Hotel Operations Manager will be responsible for leading the hotel's operations and financial activities, ensuring seamless delivery of our brand promise. This role requires a strong leader who can inspire and motivate our team to deliver exceptional results.

Key Responsibilities
  • Lead and direct the hotel's operations and financial activities
  • Develop and implement strategies to drive revenue growth and improve guest satisfaction
  • Oversee the quality process to ensure consistent delivery of product and service
  • Monitor property condition, cleanliness, cost control, and quality of product and service
  • Travel to attend corporate meetings, sales trips, and serve on committees
  • Aid Human Resources with associate issues and develop improvement plans for operation
  • Participate in community affairs and maintain a positive public image for the property
  • Meet with potential and current clients to promote the hotel
  • Active involvement in the Sales and Revenue Management function
Requirements
  • Bachelor's degree preferred
  • Minimum 5 years of management experience, preferably in both Rooms and Food and Beverage
  • Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning
  • Ability to stand and move throughout the hotel property and continuously perform essential job functions with or without reasonable accommodation
  • Effective verbal and written communication skills
Benefits

We offer a comprehensive benefit program that provides choices for your physical, mental, and financial wellness. Our benefits include competitive Medical and Dental programs, Vision insurance, Vacation, Sick, and Holiday programs, and a 401(k) Savings Plan with matching funds.

We are an equal opportunity employer and welcome applications from qualified candidates. If you are a motivated and results-driven individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.


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