Hotel Guest Services Manager
3 weeks ago
">The Front Desk Agent is responsible for performing various tasks to ensure the smooth operation of the front desk. These tasks include:
- Maintaining complete knowledge of departmental policies, procedures, and standards.
- Maintaining complete knowledge of correct maintenance and use of equipment.
- Anticipating guests' needs, responding promptly, and acknowledging all guests, however busy and whatever time of day.
- Resolving guest complaints, ensuring guest satisfaction.
- Maintaining positive guest relations at all times.
- Monitoring and maintaining cleanliness, sanitation, and organization of assigned work areas.
In addition, the Front Desk Agent will be responsible for checking-in/checking-out hotel guests, processing payments, and providing information and assistance to all guests and visitors.
The estimated salary for this position is $55,000 per year. This salary is based on industry standards and takes into account the cost of living in the area.
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Hotel Guest Services Specialist
3 weeks ago
San Diego, California, United States Evolution Parking & Guest Services Full timeOpportunity KnocksAre you ready to take your career to the next level? Look no further! As a Valet Attendant with Evolution Parking & Guest Services, you'll have the opportunity to work with top-tier hotels, develop valuable skills, and enjoy a dynamic work environment.Key Benefits:Competitive compensation package, including $17-$17 per hour (estimated...
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Hotel Guest Service Representative
4 weeks ago
San Francisco, California, United States Stanford Court Hotel Full timeStanford Court Hotel: We are seeking a highly skilled and motivated Front Desk Agent to join our team. This is an exciting opportunity to work in a luxurious hotel setting, providing exceptional service to guests from all over the world.The ideal candidate will have excellent communication skills, a strong attention to detail, and the ability to multitask in...
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Hotel Guest Service Representative
7 days ago
San Bernardino, California, United States DKN HOTEL GROUP Full timeHospitality AssociateHSB - San Bernardino, CA$16.50 HourlyThe DKN HOTEL GROUP is seeking a friendly and organized Hospitality Associate to join our team. As a key member of the hospitality staff, you will be responsible for ensuring that our guests receive exceptional service and support throughout their stay.About the Role:This is an excellent opportunity...
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Downtown Luxury Hotel Guest Services Agent
3 weeks ago
San Diego, California, United States Horton Grand Hotel Full timeFront Desk Agent RoleThe Horton Grand Hotel seeks a highly skilled and experienced Front Desk Agent to join our team. As a key member of our front office staff, you will be responsible for providing exceptional customer service and ensuring a smooth and efficient guest experience.Your duties will include:Operating the front desk, handling guest inquiries,...
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Hotel Guest Services Specialist
5 days ago
San Francisco, California, United States Omni Hotels Full time**Job Description:**\Guest Services Representatives are responsible for providing a five-star welcome and departure experience to each guest, as well as, serving as ambassadors throughout the guests stay. They make the first impression upon our guests by extending a warm welcome, providing information about the hotel and local area, and offering our full...
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Guest Services Agent
5 days ago
San Marcos, California, United States RAR Hotel Management Inc Full timeAbout the RoleRAR Hotel Management Inc is seeking a highly motivated Part-Time Front Desk Agent to join our team. As a key member of our front desk team, you will play a vital role in ensuring our guests have a memorable experience.Key Responsibilities:Check guests in and out efficiently, providing accurate information about room rates, amenities, and...
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Hotel Operations Manager
2 days ago
San Francisco, California, United States Hotel Caza San Francisco Full timeAbout Hotel Caza San FranciscoAt Hotel Caza, we pride ourselves on delivering exceptional guest experiences in the heart of San Francisco. As a leading hotel in Fisherman's Wharf, we are committed to providing top-notch amenities and services to our guests.Chief Engineer Job SummaryWe are seeking a highly skilled Chief Engineer to lead our engineering...
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Guest Service Ambassador
3 days ago
San Diego, California, United States Pacific Terrace Hotel Full timeAbout UsAt Pacific Terrace Hotel, we pride ourselves on delivering an unparalleled level of service to our guests. Our hotel's unique beachfront location and luxurious amenities make us the premier choice for travelers seeking a relaxing and rejuvenating experience.We are currently seeking a highly skilled Guest Service Agent to join our team. As a key...
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Guest Services Coordinator
3 weeks ago
San Bruno, California, United States VNR MGMT Full timeAbout UsVNR MGMT is a leading provider of hotel management services, dedicated to delivering exceptional experiences for our guests and employees alike.Our Team:We pride ourselves on our commitment to excellence, innovation, and customer satisfaction.Our team members are passionate about providing world-class service and creating memorable experiences for...
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Hotel Guest Services Coordinator
4 weeks ago
San Diego, California, United States Remington Full timeJob SummaryWe are seeking a detail-oriented and people-focused Hotel Guest Services Coordinator to join our team at Remington.Key Responsibilities:Coordinate guest services, including checking in and out, handling requests, and resolving issuesSupervise front office staff, including interviewing, hiring, and training new employeesOperate the MICROS system...
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Hotel Operations and Guest Services Leader
6 days ago
San Francisco, California, United States Hyatt Regency San Francisco Downtown SOMA Full timeAbout Our CompanyHighgate Hotels is a leading hospitality management company with a portfolio of properties across the globe. We are committed to delivering exceptional guest experiences and providing our employees with opportunities for growth and development.Our team at Hyatt Regency San Francisco Downtown SOMA is dedicated to providing outstanding service...
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Hospitality Guest Service Associate
4 days ago
San Francisco, California, United States Hotel Zephyr Full timeJob SummaryWe are looking for a highly skilled Guest Room Coordinator to join our housekeeping team at Hotel Zephyr. As a key member of our team, you will be responsible for maintaining the cleanliness and tidiness of guest rooms, leaving a lasting impression on our guests. This is a unique opportunity to work in a dynamic and rewarding hospitality...
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Hotel Guest Service Specialist
3 weeks ago
San Francisco, California, United States The Jay Company Full timeThe Jay, Autograph Collection is a luxury hotel located in the heart of San Francisco's Embarcadero neighborhood. We're seeking a highly skilled Front Desk Associate to join our team. As a key member of our staff, you'll be responsible for delivering exceptional customer service, handling room assignments, and addressing any issues that may arise during a...
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Hotel Receptionist
4 weeks ago
San Diego, California, United States Excel Hotel Group Full timeJob SummaryWe are seeking an experienced and skilled Hotel Receptionist to join our team at Excel Hotel Group. As a key member of our front office staff, you will be responsible for delivering exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Welcome guests in a friendly and professional...
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Hotel Service Manager
4 days ago
San Francisco, California, United States AccorHotels Full timeJob OverviewFairmont Hotels & Resorts is a world-renowned hospitality company with a rich history and heritage. We are seeking an experienced Assistant Front Office Manager to join our team and help deliver exceptional guest experiences. This is an exciting opportunity for someone who is passionate about hospitality and has a proven track record of success...
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Guest Services Associate
5 days ago
San Diego, California, United States The Westgate Hotel Full timeOur ExpectationsWe expect our Bellperson Valet to:Provide exceptional customer service, responding to guest needs in a prompt and courteous mannerWork efficiently, ensuring seamless transitions and minimizing wait timesMaintain a high level of professionalism, adhering to hotel standards and policiesCollaborate with colleagues to ensure a smooth and...
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Guest Services Manager
3 days ago
San Diego, California, United States Bartell Hotels, a CALP Full timeJob DescriptionAt Bartell Hotels, we're dedicated to providing exceptional guest experiences. As a Guest Services Supervisor, you'll play a key role in ensuring our front desk operations run smoothly and efficiently.Key Responsibilities:• Greet guests warmly and register them in a professional manner• Assign rooms and provide accurate information about...
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Hotel Guest Services Representative
4 weeks ago
San Diego, California, United States Omni Hotels Full timeAbout Our CompanyOmni Hotels & Resorts is a company committed to providing exceptional service and a superior experience for its associates and guests. We offer a dynamic and exciting work environment with comprehensive training and mentoring opportunities.Job SummaryWe are seeking a Front Desk Agent to join our team at the Omni San Diego Hotel. This role...
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Overnight Guest Service Manager
3 weeks ago
San Diego, California, United States Bartell Hotels, a CALP Full timeJob Title: Overnight Guest Service ManagerWe are seeking an experienced Overnight Guest Service Manager to join our team at Bartell Hotels. As a key member of the front office, you will be responsible for providing exceptional guest service and ensuring the smooth operation of the hotel during nighttime hours.About UsBartell Hotels is San Diego's largest...
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San Francisco Hotel Guest Services Director
4 weeks ago
San Francisco, California, United States Four Seasons Hotels Limited Full timeAbout UsAt Four Seasons, we strive to create memorable experiences for our guests through our commitment to quality, innovation, and excellence. As a Luxury Hotel Front Desk Manager, you will play a vital role in delivering exceptional service and creating lifelong memories for our guests. Your responsibilities will include managing the front desk...