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Retail Operations Supervisor

2 months ago

Columbus, Ohio, United States Tempur-Pedic North America, LLC Full time


Company Overview:
Tempur-Pedic North America, LLC is dedicated to providing exceptional customer experiences while promoting our premium products.


Position Summary:
The Retail Operations Supervisor plays a crucial role in delivering outstanding customer service and effectively marketing Tempur-Pedic offerings. This individual will also step into management responsibilities during the absence of the Store Manager, which may involve store opening and closing procedures, as well as overseeing daily operations.


Key Responsibilities:
1. Assist in overall store leadership and supervision.
2. Enhance brand visibility and customer loyalty to surpass store performance targets by collaborating with local partners.
3. Support the recruitment, hiring, and development of store associates.
4. Exemplify premium customer service and foster strong relationships with consumers.


5. Aid in maintaining high standards of visual merchandising and brand representation.
6. Ensure financial objectives and controls are effectively managed.
7. Provide leadership in the absence of store management to uphold Tempur-Pedic standards.
8. Promote a collaborative and open environment across all company areas.
9. Perform additional duties as assigned by management.


Equal Opportunity Commitment:
Tempur Sealy is proud to be an Equal Employment Opportunity and Affirmative Action employer, ensuring equal opportunities for all employees and applicants while prohibiting discrimination and harassment based on various protected characteristics.


Qualifications:
1. Bachelor's degree preferred.
2. 1-3 years of experience in retail management or a related field, particularly with high-end or custom products.
3. Strong consultative sales skills.
4. Proven ability to lead, direct, and train team members in a retail environment.
5. Familiarity with current retail best practices, methods, and standards.
6. Ability to work collaboratively as a team player.
7. Flexibility in work schedule to accommodate store hours.
8. Proficiency with contemporary retail software and computer systems.


Compensation: $16.00/hr plus monthly incentives and potential bonuses.