Retail Operations Supervisor

3 days ago

Columbus, Ohio, United States TJ Maxx Full time
About the Role

We are seeking a highly skilled and motivated Retail Admin Supervisor to join our team at TJ Maxx. As a key member of our store management team, you will be responsible for ensuring an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store.

This is a fantastic opportunity to develop your leadership skills and contribute to the growth of your career. If you are a team player with outstanding communication and organizational skills, we want to hear from you

Key Responsibilities
  • Create a positive internal and external customer experience
  • Promote a culture of honesty and integrity; maintain confidentiality
  • Take an active role in the hiring process and in the onboarding process of new Associates
  • Maintain Associate personnel files
  • Perform daily cash office functions and maintain cash office standards
  • Support Operations Assistant Store Manager with scheduling, expense account monitoring, supply inventory and requisition
  • Maintain proper Associate coverage in service areas for a positive customer experience
  • Support and respond to coverage needs throughout the store
  • Ensure store team executes tasks and activities according to store plan; prioritize as needed
  • Communicate accurately and effectively with management and Associates when setting and addressing priorities; provide progress updates
  • Provide and accept recognition and constructive feedback
  • Partner with Management on Associate training needs to increase effectiveness
  • Ensure adherence to all labor laws, policies, and procedures
  • Maintain all organizational, cleanliness, and recovery standards for the sales floor and participate in the maintenance/cleanliness of the entire store
  • Promote credit and loyalty programs
  • Support and participate in store shrink reduction goals and programs
  • Promote safety awareness and maintain a safe environment
Requirements
  • Able to work a flexible schedule, including nights and weekends
  • Outstanding communication and organizational skills with attention to detail
  • Capable of multi-tasking
  • Able to respond appropriately to changes in direction or unexpected situations
  • Team player, working effectively with peers and supervisors
  • Able to train others
  • 1 year retail and 6 months of leadership experience
What We Offer

We offer a competitive starting pay range of $14.00 to $14.50 per hour, and a range of benefits including Associate discount, EAP, smoking cessation, bereavement, 401(k) Associate contributions, child care & cell phone discounts, pet & legal insurance, credit union, referral bonuses, and more

At TJ Maxx, we value diversity and inclusion, and we are committed to creating a workplace where everyone feels welcome and valued. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status.

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