Personal Banker Associate I

5 days ago


Algonquin, Illinois, United States Fifth Third Full time
About the Role

Fifth Third Bank is seeking a highly motivated and customer-focused Personal Banker Associate I to join our team. As a key member of our Financial Center, you will play a critical role in delivering exceptional customer experiences and driving business growth.

Key Responsibilities
  • Customer Engagement: Build strong relationships with customers, understand their financial needs, and provide personalized solutions to meet their goals.
  • Product Knowledge: Develop in-depth knowledge of our retail consumer and small business products and services, and effectively communicate their value to customers.
  • Sales and Cross-Selling: Utilize the consultative sales process to identify and meet customer needs, and consistently meet/exceed customer experience and individual/team production goals.
  • Collaboration and Communication: Work closely with business partners to provide timely and holistic financial solutions, and maintain open communication with customers and colleagues.
  • Risk Management: Demonstrate a strong understanding of risk management principles and practices, and take ownership of mitigating risks and ensuring compliance with policies and procedures.
Requirements
  • Education and Experience: College degree or equivalent work experience, with a strong understanding of financial concepts and principles.
  • Skills and Abilities: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and a strong customer-focused mindset.
  • Professional Certifications: S.A.F.E. Act registration through the Nationwide Mortgage Licensing System (NMLS) is required for this role.
About Fifth Third Bank

Fifth Third Bank is a leading financial institution committed to delivering exceptional customer experiences and driving business growth. We offer a dynamic and inclusive work environment, with opportunities for professional development and career advancement.


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