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Sales Associate

2 months ago

Algonquin, Illinois, United States America's Best Full time
Job Description

**About America's Best**

America's Best is a leading optical retailer with a strong presence in the United States. As part of National Vision, we strive to provide excellent eye care and eyewear services to our customers.

**Job Summary**

We are seeking a highly skilled and customer-focused Sales Associate to join our team. As a Sales Associate, you will be responsible for selling, fitting, and dispensing eyewear to customers, while providing exceptional customer service and ensuring a positive shopping experience.

**Key Responsibilities**

  • Meet National Vision's sales and company objectives by providing excellent customer service and promoting our products.
  • Adhere to National Vision's Code of Conduct to maintain a professional and productive work environment.
  • Work collaboratively with colleagues to achieve sales targets and provide a seamless customer experience.
  • Assist customers with selecting eyewear, including recommending products based on their lifestyle and prescription needs.
  • Provide accurate and organized patient records, and notify customers when orders are ready or delayed.
  • Answer and forward incoming phone calls in accordance with National Vision's protocol.
  • Maintain the cleanliness of equipment, workstations, and the facility, adhering to safety protocols.
  • Ensure inventory control and loss prevention procedures are followed at all times.
  • Maintain visual merchandising according to Brand and Company Standards.

**Requirements**

  • 1+ years of related experience or training in retail/customer service is preferred.
  • Strong selling skills, with the ability to meet sales targets and provide excellent customer service.
  • Bilingual abilities are preferred in some locations.
  • Ability to give clear and concise instructions to customers.
  • Ability to interact with all levels of employees in a courteous and professional manner.

**What We Offer**

We provide a comprehensive benefits package, including competitive compensation, health and dental insurance, 401k retirement savings with company match, flex spending account, paid personal time off, paid company holidays, parental leave, employee eyewear discount, and more.

**Equal Opportunity Employer**

We are an equal opportunity employer and evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.