Account Growth Specialist
1 week ago
OWL Services is a leading provider of sales, installation, and service solutions to retail, commercial, and industrial clients across the U.S.
The RoleWe are seeking a highly skilled Account Growth Specialist to join our team. As a key member of our customer-facing team, you will be responsible for growing and supporting major customers and their projects.
Responsibilities- Develop and implement project communication processes to ensure timely and effective delivery of customer solutions.
- Review ongoing sales support needs and coordinate resources to deliver customer solutions within time, scope, quality, and cost constraints.
- Ensure all projects and services delivered meet customer expectations and are within budget.
- Foster strong relationships with customers to enable future account sales and growth.
- Assist with aging invoices over 30 days and complete monthly and quarterly business review needs for internal stakeholders and customer review.
- Review work in process orders and assist the team in pushing installs to completion.
- Minimum 5 years of experience in a Major Account customer-facing role.
- Excellent project planning and scheduling skills.
- Excellent client-facing and internal communication skills.
- Strong organizational skills, including attention to detail and multi-tasking skills.
- Ability to travel.
- 10 Paid Holidays
- Flexible Time Off
- 401(k) Company Match
- Health, Dental, and Vision Insurance
- HSA and FSA
- Disability & Occupational Accident Insurance
- Company-Paid Life Insurance Policy
- Employee Assistance Program (EAP)
We offer a world-class paid training program for long-term career success.
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