Account Growth Specialist

1 week ago


Montgomery, Alabama, United States Owl Full time
About Us

OWL Services is a leading provider of sales, installation, and service solutions to retail, commercial, and industrial clients across the U.S.

The Role

We are seeking a highly skilled Account Growth Specialist to join our team. As a key member of our customer-facing team, you will be responsible for growing and supporting major customers and their projects.

Responsibilities
  • Develop and implement project communication processes to ensure timely and effective delivery of customer solutions.
  • Review ongoing sales support needs and coordinate resources to deliver customer solutions within time, scope, quality, and cost constraints.
  • Ensure all projects and services delivered meet customer expectations and are within budget.
  • Foster strong relationships with customers to enable future account sales and growth.
  • Assist with aging invoices over 30 days and complete monthly and quarterly business review needs for internal stakeholders and customer review.
  • Review work in process orders and assist the team in pushing installs to completion.
Qualifications
  • Minimum 5 years of experience in a Major Account customer-facing role.
  • Excellent project planning and scheduling skills.
  • Excellent client-facing and internal communication skills.
  • Strong organizational skills, including attention to detail and multi-tasking skills.
  • Ability to travel.
Benefits
  • 10 Paid Holidays
  • Flexible Time Off
  • 401(k) Company Match
  • Health, Dental, and Vision Insurance
  • HSA and FSA
  • Disability & Occupational Accident Insurance
  • Company-Paid Life Insurance Policy
  • Employee Assistance Program (EAP)

We offer a world-class paid training program for long-term career success.



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