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Senior Solutions Architect

2 months ago

Seattle, Washington, United States Starbucks Full time
Job Overview

Are you enthusiastic about Human Capital Management (HCM) and Workforce solutions? Do you possess expertise in designing and architecting engaging user experiences and scalable platforms that empower workforces globally? As a Lead Architect within Starbucks Technology, you will develop and enhance worldwide IT solutions that shape how Starbucks delivers exceptional partner (employee) experiences.

Role Accountability
Lead Architects are responsible for transforming business requirements into architectural designs that will serve as the framework for a specific domain's capability development.

As a vital member of the architecture community, you will also engage in the creation of technology solutions, design patterns, and best practices for all of Starbucks' global IT operations.

Key Responsibilities
Responsibilities and essential functions include, but are not limited to:

  • Collaborating closely with various technology teams to formulate strategies, technology blueprints, logical designs, and insights for the partner workforce management domain, encompassing core infrastructure, platforms, solutions, and digital experiences.
  • Creating opportunities through collaboration with diverse stakeholders to enhance our partner technology ecosystem.
  • Advising cross-functional leaders in establishing priorities, key initiatives, and organizational alignment to inform and support business decisions.
  • Working alongside fellow architects to devise meaningful methods for improving experiences and efficiency through shared roadmaps, technologies, and partnerships.
  • Providing comprehensive technology thought leadership through active engagement in products and programs.
  • Assisting in the development of proposals for enterprise technology strategies based on environmental analysis, opportunity identification, value, and risk.
  • Leading the design of technology solutions for programs that span multiple business units within the enterprise.

Ideal Candidate Profile
The ideal candidate will:

  • Think strategically and construct clear narratives that lead to successful execution of that strategy.
  • Enjoy collaborating with a diverse group of individuals across technology and business lines.
  • Embrace a growth mindset to experiment, innovate, and discover breakthroughs in existing or adjacent areas.
  • Excel at creating clarity and communicating effectively in ambiguous situations.
  • Engage with empathy through technological, behavioral, and structural changes.
  • Enjoy learning and applying technologies to business opportunities holistically.
  • Organize complex technical topics into simple narratives for varied audiences.

Required Skills and Experience
To excel in this role, candidates should possess:

  • A people-first approach, strong multi-audience communication skills, and high emotional intelligence.
  • A solid background in technology and human-centered design, along with the ability to develop clear strategies.
  • A robust understanding of at least two or more of the following areas: retail commerce, core HR, enterprise employee experiences, and/or workforce management, with a solid grasp of the others.
  • The ability to create effective presentations and deliverables for both technical and non-technical audiences.
  • Demonstrated flexibility, adaptability, and an interpersonal style that meets the needs of individual customers.

Basic Qualifications
Candidates must have:

  • 12 years of IT experience.
  • 10 years of experience in business process and system design.
  • 7 years of functional and system modeling experience.
  • 5 years of engineering or architecture experience in the HCM/WFM domain.
  • 5 years of architecture or enterprise-level analytical experience.
  • 7 years of indirect people development experience.
  • 7 years of experience running technology proof-of-concepts.
  • 3 years of participation in departmental (or greater) strategic technology planning.
  • 5 years of financial analysis and business planning experience.

Preferred Qualifications
Preferred candidates will have:

  • 7 years of professional industry experience in software development and platform management.
  • 5 years of experience in departmental (or greater) strategic technology planning.
  • 3 years of hands-on experience in developing APIs, Microservices, or enterprise event-driven systems.

Architectural and Engineering Skills
Candidates should demonstrate:

  • A deep understanding of end-to-end HCM solutions for retail or related industries.
  • Proficiency in data analytics, leveraging data to drive insights and enhance engagement.
  • Prior experience in conducting build vs. buy analysis and vendor evaluations.
  • Familiarity with architecture and agile delivery frameworks.

Interpersonal Skills
Successful candidates will:

  • Build and maintain influential working relationships at all levels across the enterprise.
  • Contribute to a positive team environment by actively promoting a respectful workplace.
  • Regularly seek and act on feedback, applying learning experiences.
  • Demonstrate flexibility and adapt their approach/style to best meet the needs of individual customers.

As a partner at Starbucks, you will have access to a comprehensive benefits package, including medical, dental, vision, life insurance, and various voluntary insurance options. Partners also enjoy short-term and long-term disability, paid parental leave, family expansion reimbursement, and generous vacation policies.

Starbucks is committed to fostering a diverse and inclusive workplace, welcoming applicants from all backgrounds and experiences. We believe that diversity enhances our ability to serve our global communities effectively.