Automotive Service Consultant

1 week ago


Raleigh, North Carolina, United States Choice Auto Repair Full time
Job Overview

Choice Auto Repair is seeking a dedicated individual with outstanding customer service abilities and a friendly demeanor to join our team as a full-time Automotive Service Consultant. If you thrive in a collaborative environment and enjoy engaging with diverse clientele, this opportunity may be the perfect fit for you.


WHAT WE OFFER


Our Automotive Service Consultants earn up to $30.00/hour, depending on experience and qualifications. Enjoy a consistent work schedule with no evening or weekend shifts. We also provide a sign-on bonus for qualified candidates. Here are some of the fantastic benefits we offer:

  • Comprehensive health, dental, and vision coverage
  • 60 hours of paid time off (PTO) starting from your first day
  • Paid holidays
  • Retirement savings plan
  • Employee discounts
  • Company-sponsored ongoing training
  • Opportunities for professional growth
  • Complimentary lunch on Fridays

Sounds appealing? Keep reading to learn more about the responsibilities and requirements for this entry-level customer service role.


A DAY IN THE LIFE OF AN AUTOMOTIVE SERVICE CONSULTANT


This role operates during the day shift, Monday through Friday.


As a key member of our team, you will ensure that customers have a seamless experience when scheduling appointments, checking in, and receiving the services they require. You will assist clients both via phone and in person, addressing their inquiries and coordinating appointments based on technician availability and parts supply. Additionally, you will be responsible for ordering parts and collaborating with technicians to prepare job estimates.


Upon customer arrival, you will check them in and process payments upon their departure. You will also have the opportunity to recommend additional services to enhance customer satisfaction and contribute to our profitability. A true team player, you will assist with various tasks to ensure that daily operations run smoothly. Your passion for providing exceptional service will shine through in every interaction.


QUALIFICATIONS FOR AN AUTOMOTIVE SERVICE CONSULTANT

  • Proficient in computer usage
  • Ability to lift up to 40 lbs.
  • Valid driver's license with a clean driving record
  • Preferred: 5+ years of experience as a service writer or in a related field

While prior experience is beneficial, we welcome candidates for this entry-level position who are eager to learn. We seek individuals who are outgoing and can clearly communicate repair details to customers based on their automotive knowledge. Being a team-oriented individual who can also work independently is essential. A willingness to enhance your skill set will be advantageous. If this sounds like you, we encourage you to consider this opportunity.


ABOUT CHOICE AUTO REPAIR


Founded in 1991, we pride ourselves on being a trustworthy automotive repair business dedicated to integrity and exceptional service. Our mission is to deliver outstanding care while setting a standard for the future of the industry. Our extensive range of services ensures that customers receive the highest quality care for their vehicles.


We value our team and attribute much of our success to their hard work and dedication. To show our appreciation, we provide a comfortable work environment in our climate-controlled facility, fostering a professional atmosphere with minimal drama. We offer competitive compensation, excellent benefits, and enjoyable team lunches. Join our close-knit team and discover what makes our workplace a fantastic environment.


APPLICATION PROCESS


If you are interested in this entry-level customer service position, we have made the application process straightforward. Simply complete our brief application form. We look forward to hearing from you



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