Street Health Outreach Director

4 days ago


Hayward, California, United States Tiburcio Vasquez Health Center Full time
Job Summary

We are seeking a highly motivated and experienced Street Health Outreach Director to lead our innovative Street Health Outreach program in Alameda County. The successful candidate will be responsible for guiding and maintaining program performance, providing leadership and motivation to program staff, and leading strategy for program development.

Key Responsibilities:

  • Guide and maintain program performance.
  • Provide leadership and motivation to program staff.
  • Lead strategy for program development.
  • Build the program's public profile through networking, conferences, and speaking engagements.
  • Establish relationships with Street Health / Street Medicine experts.
  • Build partnerships with local community and government organizations.
  • Oversee contract management and submission of required deliverables.
  • Direct reporting of client-level data and evaluation outcome reports.
  • Support teams to track outcomes.
  • Direct development of protocols and procedures.
  • Create program support structure for program staff.
  • Direct recruitment of program staff.
  • Act as a liaison between teams and clinics.
  • Provide clinical oversight of RN Care Managers.
  • Represent TVHC at county and community meetings, and engage with community stakeholders.
  • Participate with other staff in multidisciplinary staff meetings and other staff processes to achieve program development, staff development, program evaluation, program operations review, and other activities as appropriate.
  • Participate in regular meetings with Alameda County Healthcare for the Homeless.
  • Administer medical care in homeless encampments and vans.
  • Work as part of a specialty medical team to provide nursing services including: administration of medications and injections to patients as directed by the providers; immunizations; referrals to other providers and community health resources; and health instruction to patients.
  • Conduct health assessments, provide brief interventions, triage patients, and provide support in navigating health and social services systems.
  • Prioritize individuals with high medical and behavioral health needs and/or Substance Use Disorders for intensive visits to improve health and lift them out of homelessness.
  • In the capacity of patient advocate, assess the learning needs of patients, and develop and implement patient education as appropriate.
  • Act as a resource and contact person for patients.
  • Respond to immediate survival needs as prioritized by clients, e.g. basic needs, problem-solving, health education, and information about health and community services.
  • Provide linkage and referrals to community services as needed and work from an interdisciplinary approach.
  • Maintain confidentiality regarding privileged administrative and patient information and complete required documentation in a timely manner.
  • Provide outreach and engagement, health services and triage, and collaboration with Housing Resource Centers.
  • Build relationships over time via consistent visits with potential patients.
  • Screen and identify individuals with medical and behavioral needs.
  • Provide culturally competent, trauma-informed, and harm reduction-based services.
  • Conduct regular outreach and engagement, building trust with individuals encountered at encampments and other service locations according to the responsive schedule.
  • Perform all duties and services in full compliance with TVHC's Service Excellence Standards.

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