Office Representative

4 weeks ago

Windham, New Hampshire, United States State Farm Insurance Full time
Job Summary: We are seeking a highly skilled and motivated Office Representative to join our team at State Farm Insurance. As an Office Representative, you will be responsible for providing exceptional customer service by answering inquiries and resolving issues. You will also process insurance policy changes and updates, handle incoming and outgoing phone calls, and maintain accurate and organized customer files. Additionally, you will prepare and process insurance quotes and applications, collaborate with team members to achieve office goals, and promote and cross sell insurance products and services. If you are a team player with excellent communication skills and a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

Key Responsibilities:
  • Assist customers with their insurance needs
  • Provide exceptional customer service by answering inquiries and resolving issues
  • Process insurance policy changes and updates
  • Handle incoming and outgoing phone calls
  • Maintain accurate and organized customer files
  • Prepare and process insurance quotes and applications
  • Collaborate with team members to achieve office goals
  • Promote and cross sell insurance products and services

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