Assistant Store Leader, People and Experience

24 hours ago

Stanford, California, United States Everlane Full time

Job Summary

We are seeking a highly motivated and experienced Store Experience Leader to join our team at Everlane. As a Store Experience Leader, you will be responsible for building, developing, and nurturing a team that embodies the Everlane ethos and delivers best-in-class store experience.

Key Responsibilities

  • Foster a space where team members are continuously developed and work effectively together to meet company goals.
  • Actively assess key financial indicators to identify strengths and opportunities that advance the business.
  • Get the most out of your team and resources, finding ways to get work done and holding self and others accountable.
  • Apply lessons from different experiences to new situations and create opportunities for self and others to develop.

Day-to-Day Responsibilities

  • Lead the in-store customer journey and bring our service model to life while providing direction and feedback to your team.
  • Cultivate talent by building and maintaining strong internal and external networks connected to your local community and store team.
  • Lead the acquisition of new talent from start to finish (source talent through digital resources, manage open requisitions, screen applications, interview candidates, and execute offers).
  • Create schedules to deliver a positive internal and external experience while keeping the payroll budget and current financial trends in mind.
  • Seamlessly execute in-store hospitality initiatives and manage the day-of run of show.
  • Own in-store service initiatives, follow up on customer feedback, and manage the styling program.

Requirements

  • 2+ years of leadership experience.
  • Strong written and verbal communication skills.
  • The ability to work closely and effectively with the rest of your store leadership team.
  • Strong organization skills and are excited about the details.
  • A proven track record of hiring, leading, and developing effective store teams.
  • A fan of Everlane, our product, and our values.

Physical Demands

  • Must bend, reach, and stretch for product, as well as lift, carry, and move at least 40 pounds.
  • Have flexible availability that supports the needs of the business, including nights, weekends, and holidays.
  • Must regularly move around all areas of the store and be accessible to customers.

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