Engineering Director: Cloudflare's Dashboard and Cloudflare.com

2 weeks ago

San Francisco, California, United States Cloudflare, Inc. Full time

About the Role

At Cloudflare, we are on a mission to help build a better Internet. This means we need talented individuals like you to join our team and help us grow five times over the next five years. We are looking for a Director of Engineering who can lead our efforts behind Cloudflare's dashboard and cloudflare.com. This person will play a central role in enhancing customer and prospect engagement with our products and the company as a whole.

Key Responsibilities

  • Leadership and Accountability
    • Own the successful execution of goals within the adoption solution area, ensuring alignment with company objectives.
    • Lead by example, setting high standards for ethics and integrity.
    • Develop leaders within your organization who have their own track records of success.
  • Delivery and Execution
    • Drive goal-setting initiatives and take individual ownership of key objectives, including cross-functional projects.
    • Ensure regular progress updates are shared with peers, executives, and other stakeholders.
    • Validate team-level goals for appropriate stretch and impact, making adjustments as needed.
    • Monitor delivery across teams, unblocking obstacles to maintain progress.
    • Address underperforming teams by implementing necessary changes.
  • Strategic Thinking and Vision
    • Break down ambiguous problems into concrete goals with clear outcomes.
    • Set a common direction and strategy across teams, creating cohesion around the mission.
    • Identify opportunities to leverage existing skills, tools, and technologies to accelerate delivery and minimize waste.
    • Develop a vision for the future of your area and inspire collaboration among other leaders.
  • Technical Excellence
    • Use your engineering expertise to identify improvement opportunities, enhancing product quality and development velocity.
    • Work with engineering managers and principal engineers to implement best practices.
    • Ensure quantitative measures exist for teams, using data to identify issues and take corrective action.
    • Stay informed about modern UX stacks and web technologies to effectively lead technical discussions.
  • Customer Focus
    • Deeply understand customer problems by analyzing support themes, engaging with customer-facing teams, and interacting with customers directly.
    • Develop strategies to serve the needs of customers who primarily use APIs or Terraform.

What Makes Cloudflare Special?

We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. At Cloudflare, we aim to help build a better Internet, and we need talented individuals like you to join our team and help us achieve this goal. As a Director of Engineering, you will be part of a team that values performance, creativity, and innovation.

Key Competencies

  • Leadership Skills
    • Proven ability to lead and develop high-performing teams in a dynamic environment.
    • Experience reorganizing teams to improve success and adapt to changing goals.
  • Execution Excellence
    • Strong track record of managing competing priorities and ensuring critical tasks are completed.
    • Ability to break down complex problems and drive continuous, iterative progress.
  • Influence and Communication
    • Exceptional communication skills, capable of persuading and influencing cross-functional teams.
    • Ability to articulate a clear vision and inspire others to collaborate.
  • Technical Proficiency
    • Deep understanding of modern UX stacks and web technologies.
    • Engineering background preferred; ability to engage credibly with technical teams.
  • Data-Driven Decision Making
    • Fluent in working directly with data to inform decisions and persuade stakeholders.
    • Ability to define and track key metrics to measure progress and impact.

Why Join Cloudflare?

At Cloudflare, we are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. We are an AA/Veterans/Disabled Employer. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

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