Field Service Technician
3 weeks ago
We are seeking a skilled Field Service Technician to join our team at Canon Solutions America, Inc. As a Field Service Technician, you will be responsible for delivering exceptional customer experiences and ensuring the efficient maintenance of Canon-supported products.
Key responsibilities include:
- Reporting product failure trends and serviceability issues to management.
- Providing efficient and accurate field/shop/on-site maintenance to meet customer demands.
- Maintaining technical information, Field Service Reports, Expense Reports, and Canon property.
- Exhibiting strong customer communication and satisfaction skills.
- Maintaining the performance of assigned machines.
- Facilitating performance to achieve branch/district metric targets.
This is a customer-facing role that requires compliance with customer policies and protocols, including COVID-19 vaccination and other measures.
About YouWe are looking for a candidate with a High School diploma or equivalent experience. Additionally, you should possess a basic understanding of internet environments and be able to complete a 120-day introductory period and the PDIF new-hire class.
Other requirements include:
- A valid driver's license and acceptable driving record.
- The ability to lift 50 pounds and be active more than 50 percent of the time.
- Required to take necessary steps to obtain security and/or other clearances required by customers.
Canon Solutions America, Inc. empowers companies to succeed by supplying market-leading enterprise, production, and large format printing solutions, supported by exceptional professional service offerings. We promote professional innovation, sustainability, efficiency, and cost regulation through comprehensive digital and traditional printing and document management solutions.
We offer a competitive compensation package, including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and more. We are an equal opportunity employer and comply with all applicable federal, state, and local laws, regulations, orders, and mandates.
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Field Service Technician
3 weeks ago
Reading, Pennsylvania, United States Canon Solutions America, Inc. Full timeAbout the RoleWe are seeking a skilled Field Service Technician to join our team at Canon Solutions America, Inc. As a Field Service Technician, you will be responsible for delivering exceptional customer experiences and ensuring the efficient maintenance of Canon-supported products.Key Responsibilities:Report product failure trends and serviceability issues...
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Field Service Technician
3 weeks ago
Reading, Pennsylvania, United States Canon Solutions America, Inc. Full timeAbout the RoleWe are seeking a skilled Field Service Technician to join our team at Canon Solutions America, Inc. As a Field Service Technician, you will be responsible for delivering exceptional customer experiences and ensuring the efficient maintenance of Canon-supported products in accordance with Service and Parts Standards.Your territory will cover...
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Field Service Technician
3 weeks ago
Reading, Pennsylvania, United States Canon Solutions America, Inc. Full timeAbout the RoleWe are seeking a skilled Field Service Technician to join our team at Canon Solutions America, Inc. As a Field Service Technician, you will be responsible for delivering exceptional customer experiences and ensuring the efficient maintenance of Canon-supported products.Your territory will cover Pottstown, Reading, and King of Prussia areas,...
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