General Manager
3 days ago
At Grand Fitness Partners, we are seeking a highly motivated and experienced General Manager to lead our Richmond Willow Lawn location. As a key member of our team, you will be responsible for overseeing gym operations, ensuring an exceptional member experience, and driving business success.
Key Responsibilities:- Lead a team of employees in a positive and motivating manner, providing continuous assistance in employee training and development.
- Manage day-to-day club operations, including creating and maintaining a welcoming atmosphere for members, prospective members, and guests.
- Provide leadership within a team to set and achieve club goals, recruit, onboard, and train high-performing employees.
- Delegate responsibilities to club staff, enforce all PF policies and procedures, and track club and employee statistics and reports.
- Coach and counsel team members through the disciplinary process, up to termination, and execute retail transactions with accuracy and drive sales goals.
- 1+ years of Customer Service experience.
- 2-3 years of experience supervising and leading a team.
- Must be 18 years of age.
- Associate or bachelor's degree are preferred.
- Willing to become CPR/AED Certified (Training provided by Planet Fitness).
- Strong customer service skills, strong problem resolution skills, and strong verbal and written communication skills.
- Basic computer proficiency (Microsoft Suite).
- Ability to lift up to 50 pounds, walk, and stand for prolonged periods of time.
- On-Demand Pay.
- Competitive pay plus bonus potential.
- Medical, Dental, and Vision insurance.
- Vacation/Holiday/Sick Time Pay.
- Employee perks and discount program.
- Free Black Card Membership.
- 401(K) Plan.
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