Customer Service Representative
1 day ago
About the Role:
We are seeking a highly skilled Customer Service Representative to join our team at Swift Prepared Foods. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and building strong relationships.
Key Responsibilities:
- Process new orders for assigned accounts
- Notify customers of any shortages and arrange back orders
- Work with various departments to facilitate customer requests for additional product, early deliveries, etc.
- Balance needs of the customer with the needs of the company by following defined policies for new orders and changes to reduce costs
- Process customer returns, debits, and credits
Requirements:
- Excellent communication skills and ability to multitask
- Skilled in Microsoft Excel (creating and maintaining spreadsheets, charts, and organizing data in an easy-to-understand format)
- Creating concise PowerPoint slides
- Experience with SAP Software is a plus, but can teach
What We Offer:
Swift Prepared Foods is an equal opportunity employer. We offer a full range of benefits, including health care, life insurance, and a 401(k) plan.
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