Cafe Operations Manager

1 month ago


Conshohocken, Pennsylvania, United States feine coffee Full time
Cafe Manager Job Description

We are seeking a highly motivated and experienced Cafe Manager to join our team at feine coffee. As a Cafe Manager, you will be responsible for overseeing the daily operations of our cafe, including managing staff, inventory, and customer service.

Key Responsibilities:
  • Manage day-to-day operations of the cafe, including scheduling shifts and monitoring daily expenses and revenues.
  • Hire and onboard new staff and baristas, and train employees on drink preparation, food prep, and proper use of equipment.
  • Train employees in exceptional customer service to maximize overall guest experience.
  • Manage coffee, tea, and juice inventory, and coordinate with vendors to order supplies as needed.
  • Maintain updated records of daily, weekly, and monthly revenues and expenses.
  • Coordinate new menu items based on seasonality and customer preference.
  • Advise staff on best ways to resolve issues with guests and deliver excellent customer service.
  • Ensure all shifts are scheduled and covered by staff, including preparations and training for special events.
  • Ensure all cafe and bar areas are clean and tidy and meet Department of Health Requirements.
  • Nurture friendly relationships with customers to increase loyalty and boost reputation.
Requirements:
  • High School Diploma required.
  • Cafe and Coffee Shop experience required, management required.
  • Bar/Restaurant/Retail experience preferred but not required.
  • Familiarity with Google Suite, social media applications, and emerging media.
  • Knowledge in Square, WhenIwork (preferred, but not required).
Benefits:
  • Employee discount
  • Paid time off

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced Cafe Manager looking for a new challenge, please submit your application today.



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