Cafe Operations Manager
13 hours ago
We are seeking a highly motivated and experienced Cafe Manager to join our team at feine coffee. As a Cafe Manager, you will be responsible for overseeing the daily operations of our cafe, including managing staff, inventory, and customer service.
Key Responsibilities:- Manage day-to-day operations of the cafe, including scheduling shifts and monitoring daily expenses and revenues.
- Hire and onboard new staff and baristas, and train employees on drink preparation, food prep, and proper use of equipment.
- Train employees in exceptional customer service to maximize overall guest experience.
- Manage coffee, tea, and juice inventory, and coordinate with vendors to order supplies as needed.
- Maintain updated records of daily, weekly, and monthly revenues and expenses.
- Coordinate new menu items based on seasonality and customer preference.
- Advise staff on best ways to resolve issues with guests and deliver excellent customer service.
- Ensure all shifts are scheduled and covered by staff, including preparations and training for special events.
- Ensure all cafe and bar areas are clean and tidy and meet Department of Health Requirements.
- Nurture friendly relationships with customers to increase loyalty and boost reputation.
- High School Diploma required.
- Cafe and Coffee Shop experience required, management required.
- Bar/Restaurant/Retail experience preferred but not required.
- Familiarity with Google Suite, social media applications, and emerging media.
- Knowledge in Square, WhenIwork (preferred, but not required).
- Employee discount
- Paid time off
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced Cafe Manager looking for a new challenge, please submit your application today.
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