Restaurant Operations Manager
3 hours ago
Rocco's Italian Sausages & Cheesesteaks is seeking a seasoned Restaurant General Manager to lead their team in Conshohocken. The ideal candidate will possess a strong entrepreneurial spirit, excellent leadership skills, and a customer-centric attitude.
Key Responsibilities- Ensure compliance with company and DOH standards, delivering high-quality products and services to customers.
- Lead a positive and accurate guest experience, facilitating efficient ordering and promoting a best-in-class employee experience.
- Collaborate with Home Depot management to promote the restaurant and increase traffic.
- Hire, manage, and inspire restaurant employees, providing on-the-job training and coaching.
- Assist team members during rush periods, ensuring restaurant efficiency and product/service excellence.
- Manage daily financial deposits, control profit and loss, and complete reports as required.
- Assist with other areas of business demands as needed.
- High School diploma or equivalent required.
- 3+ years' experience working as a Restaurant Manager, ideally in the quick-service &/or food-on-the-go space.
- Strong working knowledge of health & safety standards within the food & beverage industry.
- Customer centric attitude, desire to lead by example, and motivate others.
- Sales and marketing experience a plus.
- Experience with Clover POS a plus.
- Experienced in catering services a plus.
- Direct, clear, and concise verbal communicator, active listener.
- Ability to work successfully in a fast-paced, physical environment with regular distractions and demands.
- Willingness to step in to perform tasks/cover an open shift whenever needed.
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