Restaurant Operations Manager

3 hours ago


Conshohocken, Pennsylvania, United States De Novo HR Consulting Full time
Job Summary

Rocco's Italian Sausages & Cheesesteaks is seeking a seasoned Restaurant General Manager to lead their team in Conshohocken. The ideal candidate will possess a strong entrepreneurial spirit, excellent leadership skills, and a customer-centric attitude.

Key Responsibilities
  1. Ensure compliance with company and DOH standards, delivering high-quality products and services to customers.
  2. Lead a positive and accurate guest experience, facilitating efficient ordering and promoting a best-in-class employee experience.
  3. Collaborate with Home Depot management to promote the restaurant and increase traffic.
  4. Hire, manage, and inspire restaurant employees, providing on-the-job training and coaching.
  5. Assist team members during rush periods, ensuring restaurant efficiency and product/service excellence.
  6. Manage daily financial deposits, control profit and loss, and complete reports as required.
  7. Assist with other areas of business demands as needed.
Requirements
  • High School diploma or equivalent required.
  • 3+ years' experience working as a Restaurant Manager, ideally in the quick-service &/or food-on-the-go space.
  • Strong working knowledge of health & safety standards within the food & beverage industry.
  • Customer centric attitude, desire to lead by example, and motivate others.
  • Sales and marketing experience a plus.
  • Experience with Clover POS a plus.
  • Experienced in catering services a plus.
  • Direct, clear, and concise verbal communicator, active listener.
  • Ability to work successfully in a fast-paced, physical environment with regular distractions and demands.
  • Willingness to step in to perform tasks/cover an open shift whenever needed.


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