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Retail Operations Leader

2 months ago

Norwalk, Connecticut, United States Swift Fresh Market Full time
Job Title: Store ManagerLocation: 391 Westport AvePosition Type: Full-TimeReports To: District Manager / Area Manager

Job Overview:We are looking for a proactive and skilled Store Manager to direct and manage our retail operations. In this role, you will be accountable for achieving sales objectives, ensuring exceptional customer service, and fostering a supportive work environment for your team. Your leadership will be pivotal in driving the store's success and enhancing the overall performance of Swift Fresh Market.

Key Responsibilities:
  • Sales and Financial Oversight:
    • Meet and exceed sales goals and operational benchmarks.
    • Evaluate sales data and trends to inform strategic decisions.
    • Oversee financial planning, including budget management and inventory oversight.
    • Formulate and execute initiatives to boost sales and profitability.
  • Customer Experience:
    • Guarantee outstanding customer service at all times.
    • Address customer inquiries and concerns promptly and professionally.
    • Create a welcoming and enjoyable shopping atmosphere for all patrons.
  • Team Leadership:
    • Recruit, train, and mentor store personnel to uphold company standards.
    • Conduct regular performance assessments and offer constructive feedback.
    • Manage employee schedules and optimize labor costs.
    • Encourage a collaborative team culture and motivate staff effectively.
  • Operational Management:
    • Supervise daily store functions, including opening and closing tasks.
    • Ensure the store is visually appealing and merchandise is attractively displayed.
    • Adhere to and enforce company policies and procedures.
    • Perform regular inventory audits and manage stock levels efficiently.
  • Marketing and Community Relations:
    • Develop and implement local marketing campaigns and promotional activities.
    • Establish and nurture relationships with customers and community partners.
    • Stay informed about market trends and competitor strategies.
  • Regulatory Compliance and Safety:
    • Ensure adherence to health and safety regulations within the store.
    • Conduct safety inspections and promptly resolve any issues.
    • Train all staff on safety protocols and procedures.

Qualifications:
  • Education: High school diploma or equivalent; Associate's or Bachelor's degree in Business Administration or a related field is preferred.
  • Experience: A minimum of 3-5 years in retail management, with experience in supervising staff.
  • Skills:
    • Exceptional leadership and team management capabilities.
    • Strong communication and interpersonal skills.
    • Proficient in retail management software and point-of-sale systems.
    • Excellent analytical and problem-solving abilities.
    • Flexibility to work varied hours, including weekends and holidays.

Benefits:
  • Competitive salary with performance-related bonuses.
  • Employee discounts and additional perks.
  • Opportunities for professional growth within the organization.

How to Apply:Interested candidates should submit a resume and cover letter detailing their relevant experience and qualifications.

We look forward to hearing from you and exploring how you can contribute to our team

Swift Fresh Market is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.