Evening Shift Leader

6 days ago


Norwalk, Connecticut, United States Wegmans Food Markets Full time
Job Summary

We are seeking a highly motivated and organized Evening Shift Leader to join our team at Wegmans Food Markets. As a key member of our store leadership team, you will be responsible for leading and developing a team of customer service-focused team members, ensuring they have the tools and resources to succeed in their roles.

Key Responsibilities
  • Manage store operations between daytime and nighttime hours, acting as a key leader and liaison among teams and departments throughout the store.
  • Partner with department management to prioritize and delegate tasks, ensuring the Front End/customer checkout operations run efficiently.
  • Manage the performance of a team of Customer Service employees, providing resources, training, feedback, and development opportunities.
  • Provide exceptional customer service to customers and employees alike, championing our values and standards.
  • React quickly to situations that arise, partnering with store leadership to problem-solve operational challenges.
  • Participate in and/or lead special projects and assignments across the store, enhancing the Company culture.
Requirements
  • 1 or more years of work experience, preferably in customer service, or a college degree.
  • Computer skills.
  • Proven ability to multi-task and handle interruptions in a fast-paced environment.
Preferred Qualifications
  • Experience leading a team.
  • Ability to quickly learn and adapt to new situations and subject matters.
Benefits

We offer a comprehensive benefits package, including paid time off, higher premium pay rates for working Sundays or on recognized holidays, health care benefits, a retirement plan, a generous scholarship program, and more.

At Wegmans, we believe in caring, respect, empowerment, high standards, and making a difference in the community. We offer a family-like atmosphere of shared support, leaders who have your best interest at heart, and growth as part of everything we do.



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