Field Service Engineer
3 weeks ago
Orion Talent is seeking a highly skilled Field Service Engineer to provide technical support for the installation, maintenance, and repair of company products and services. The ideal candidate will have a strong background in electrical/electrical process equipment and controls, with a minimum of 4 years of military or industry experience.
Responsibilities
- Provide optimum customer satisfaction on all company products and services.
- Install, monitor, assess, troubleshoot, and repair equipment within your assigned area of responsibility.
- Install and maintain wired computer networks.
- Provide remote diagnosis/repair support.
- Relay repetitive field service failures/equipment issues to Tier 3 specialists.
- Complete and submit regulatory and company required documentation.
- Represent the company at technical shows and exhibitions as required.
Requirements
- 4+ years of military or industry experience with electronic/electrical process equipment and controls.
- Previous field service/product installation experience.
- Basic wired and wireless network integration experience.
- Knowledge of basic anatomy & physiology of the eye.
- Skills in operation, test, maintenance, alignment, and repair procedures for electrical equipment & controls.
- Ability to produce high quality work under pressure and within tight timelines with little to no supervision.
- Ability to effectively communicate with customers, co-workers, and supervisors in formal & informal settings.
- Excellent verbal and written communication skills.
- Proficiency with the Microsoft Office Suite.
- Dedication to the team and a sense of flexibility.
- Ability to stand, sit, climb or balance, stoop, kneel, crouch, & crawl, frequently lift more than 25lbs.
- Color vision and the ability to see close objects.
- Safe driving record.
What We Offer
- W2: $90,000+ (base salary + OT & quarterly bonuses + additional travel bonuses)
- Benefits start on day one: Medical, dental, vision, life insurance, short- & long-term disability, travel insurance, FSA, employee assistance program, matching 401k, 15 paid vacation days, laptop, wi-fi card, cell phone, new personal use company vehicle with all expenses paid or monthly car allowance.
- 2-3 nights of overnight travel per week.
- Occasional short-term travel to help other regions, trade shows, and company training events at their headquarters in Marlborough, MA.
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