Quality Assurance Manager

2 weeks ago

San Francisco, California, United States Webflow Full time
About the Role

We're seeking a highly skilled Quality Assurance Manager to join our team at Webflow. As a Quality Assurance Manager, you'll play a critical role in guiding our interdisciplinary teams through the Agile testing mindset, ensuring the delivery of high-quality software daily.

Key Responsibilities:

  • Lead and support a group of up to 8 direct reports
  • Contribute to the software delivery process, from exploratory testing to develop acceptance criteria, to bug advocacy, to verification-based testing
  • Coordinate with the product, engineering, and design managers on the team to meet key objectives and advocate for quality
  • Empower your team by advocating for their needs and supporting them through personal and professional challenges and goals
  • Help shape company-wide processes and work with other Engineering Managers to continually evaluate how we can better support our reports and each other
  • Attend and observe your reports' team meetings as well as review your reports' testing activities and status updates, and you may span multiple teams
  • Work on a highly technical platform that empowers hundreds of thousands of people, and serves millions of page views an hour
  • Set crystal clear expectations to sidestep resentment and prop up your reports for success

What We Offer:

  • A full-time, salaried position that includes equity
  • Investment in your physical and mental well-being with health, dental, and vision benefits and a monthly stipend for health and wellness expenses
  • A $1,000 bonus for taking your first vacation with us that is more than 5 days
  • Flexible parental leave for moms and dads
  • Remote employees with the equipment they need to create a great remote work environment
  • Support to help you grow as an impactful Quality Assurance Manager and a healthy human being

About You:

  • 3+ years of experience in a Software Quality Leadership role
  • A deep understanding of agile testing principles and the whole team approach to quality
  • A strong testing background and have preferably reached a senior quality assurance position at some point in your career
  • An understanding of what intrinsically motivates human beings through autonomy, mastery, and purpose
  • Embody Servant Leadership and possess a hunger to amplify others
  • Have the empathy to deliver tough feedback respectfully and with candor and kindness
  • An understanding of the system designs of complex web and mobile applications

About Us:

At Webflow, we believe that our success will not only be defined by what we do — but by how and why we do it. Our dual missions — one for the world, one for us — drive everything we do. For the world, we aim to empower everyone to create for the web and spark an unprecedented wave of digital innovation. For ourselves, we strive to lead fulfilling, impactful lives. Our core behaviors (how we act) are: Start with customers, Practice extraordinary kindness, Be radically candid, Move intentionally fast, Just fix it, Lead by serving others, and Dream big.

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