Operations Manager

2 months ago


Montebello, California, United States VRC Companies Full time
Job Description

Job Summary:

VRC Companies is seeking a highly skilled and experienced General Manager to lead our Nashville, TN location. As a key member of our team, you will be responsible for implementing quality concepts, supervising warehouse and delivery operations, and ensuring proper staffing to meet customer demands.

Key Responsibilities:

  • Personnel Management: Interview and screen job candidates, complete the hiring process, train, evaluate, and supervise personnel to develop employees to their fullest potential.
  • Quality Tracking and Improvement: Participate in all facets of the Company's quality program, including development and training. Monitor, track, and set goals for critical operational areas, such as on-time deliveries, driver productivity, and warehouse/vault productivity.
  • Facilities and Equipment Maintenance: Manage vehicle maintenance, cleanliness, and preventative maintenance scheduling. Ensure the warehouse/vault appearance meets cleanliness and orderliness standards, and maintain security, key fob, alarm code, and door lock changes.
  • Inventory Control: Responsible for daily warehouse/vault operations, ensuring accuracy of stored items and timeliness of deliveries. Audit daily paperwork, oversee and reconcile daily warehouse/vault inventories of critical accounts.
  • Customer Service: Provide courteous and attentive treatment of all customers' needs, presenting a professional and positive image when interacting with customers in person and over the phone.
  • Compliance: Responsible for all compliance requirements/tasks related to operational functions of the facility.

Requirements:

  • Eighteen (18) years of age.
  • Valid driver's license with clean MVR and clean background check.
  • College degree.
  • Supervisory experience (3-5 years desired) with demonstrated ability to manage and motivate others.
  • P&L experience preferred.
  • Strong financial acumen.
  • Experience in B2B service industry work environment.
  • Problem-solving skills to solve people and process challenges.
  • Detail-oriented work style to identify discrepancies.
  • Organizational skills to meet critical deadlines and schedule resources.
  • Willing to take responsibility for daily operations after hours or unscheduled workdays.
  • Willing and able to do physical work when necessary.
  • A commitment to be a key leader in a disaster recovery environment and embracing the unique requirements of servicing both internal and external customers in such an environment.

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