General Manager Vital Records

4 weeks ago


Montebello, California, United States VRC Companies Full time
Job Title: General Manager Vital Records

Job Summary:

VRC Companies is seeking a highly skilled and experienced General Manager to lead our Vital Records team. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of our vital records management services, ensuring the highest level of quality and customer satisfaction.

Key Responsibilities:
  • Operational Excellence: Develop and implement strategies to improve operational efficiency, reduce costs, and enhance customer experience.
  • Team Leadership: Supervise and motivate a team of professionals to achieve exceptional results, provide coaching and development opportunities, and foster a culture of continuous improvement.
  • Quality and Compliance: Ensure adherence to industry standards, regulatory requirements, and company policies, maintaining a strong focus on quality and customer satisfaction.
  • Customer Service: Provide exceptional customer service, responding to customer inquiries, resolving issues, and building strong relationships with key stakeholders.
  • Financial Management: Oversee budgeting, forecasting, and financial reporting, ensuring accurate and timely financial information.
Requirements:
  • Education: Bachelor's degree in Business Administration, Operations Management, or related field.
  • Experience: Minimum 5 years of experience in a leadership role, preferably in a records management or related industry.
  • Skills: Strong leadership and communication skills, ability to analyze complex data, and experience with budgeting and financial management.

VRC Companies is an equal opportunity employer, committed to diversity and inclusion. We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.


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