Leasing Consultant

16 hours ago

St Louis MO USA, United States Coastal Ridge Real Estate Full time
Job Summary:

We are seeking a highly motivated and results-driven Leasing Consultant to join our team at Coastal Ridge Real Estate. As a Leasing Consultant, you will be responsible for all aspects of leasing production at our property, providing top-notch service to our valued residents, and contributing to the success of our community.

About the Role:

This is a full-time, non-exempt position reporting to the Property Manager. You will be responsible for ensuring that both individual and group leasing targets are achieved for the community, proactively communicating opportunities or threats to the Property Manager, and maintaining a high level of customer satisfaction.

Key Responsibilities:

  • Ensure accurate and complete lead information is entered into Entrata.
  • Respond to rental inquiries online, in person, or over the phone in a timely and effective manner.
  • Follow up with prospects via phone, email, or letter within 24 hours.
  • Warm call prospects as needed.
  • Meet, greet, and provide tours to leasing prospects.
  • Ensure an in-depth understanding of site leasing trends, traffic patterns, and product availability.
  • Maintain a clean and well-maintained tour route, models, office, and clubhouse areas.
  • Properly close the leasing process by asking for the sale.
  • Participate in marketing and outreach efforts.
  • Assist with the planning and hosting of resident events.
  • Effectively manage the community waitlist and communicate with prospects as changes occur.
  • Ensure the proper execution of all screening procedures.
  • Prepare and execute the lease agreement and related move-in paperwork.
  • Collect all funds and move-in related fees.
  • Provide support and assistance to all customer service efforts at the community.
  • Write up and file service requests from residents upon receipt.
Requirements:

  • High school diploma or equivalent.
  • Ability to read and write English fluently.
  • Computer literacy required.
  • Previous leasing and/or sales experience strongly preferred.
  • Previous experience with property management software such as Entrata, OneSite, or Yieldstar preferred.

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