Automotive Service Representative

2 weeks ago


Northville, Michigan, United States Tuffy Tire & Auto 08052 Full time
Job Overview

Tuffy Tire & Auto 08052 is seeking a highly motivated and customer-focused Automotive Service Advisor to join our award-winning team. As a key member of our team, you will play a vital role in delivering exceptional customer service and driving business growth.

Key Responsibilities
  • Provide exceptional customer service, ensuring customer satisfaction is our top priority
  • Conduct thorough vehicle inspections, identifying areas for improvement and presenting solutions to customers
  • Effectively communicate with customers, explaining work performed, warranties, and scheduling next appointments
  • Maintain a positive and energetic attitude, ensuring a seamless customer experience
Requirements
  • 2+ years of experience in an auto repair facility, preferably in a service advisor role
  • Basic knowledge of menu-based computer software
  • Strong organizational skills and attention to detail
  • Valid driver's license with a clean driving record
  • Flexible schedule, including weekdays, weekends, and evenings
What We Offer
  • Competitive compensation package, including bonuses
  • Opportunities for career advancement and professional growth
  • Flexible scheduling and a positive work environment
  • Comprehensive benefits package, including health, dental, and vision insurance


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