Assistant General Manager

2 days ago


Bowling Green, Kentucky, United States Krystal Full time
Job Summary

We are seeking a highly skilled and experienced Assistant General Manager to join our team at Krystal Restaurants LLC. As a key member of our restaurant operations team, you will be responsible for leading a team of restaurant managers and staff to deliver exceptional customer service and drive business results.

Key Responsibilities
  • Leadership and Team Development
    • Develop and implement strategies to improve team performance and customer satisfaction
    • Coach and mentor restaurant managers and staff to achieve business objectives
    • Conduct regular performance evaluations and provide feedback to team members
  • Customer Service and Experience
    • Ensure that all customers receive a high-quality dining experience
    • Develop and implement strategies to improve customer satisfaction and loyalty
    • Monitor and address customer complaints and feedback
  • Business Operations and Planning
    • Develop and implement business plans to drive sales growth and profitability
    • Monitor and analyze sales and labor data to inform business decisions
    • Implement cost-saving initiatives and optimize restaurant operations
  • Facility Maintenance and Safety
    • Ensure that the restaurant is maintained in a clean and safe condition
    • Conduct regular safety inspections and address any hazards or concerns
    • Develop and implement procedures to prevent accidents and injuries
Requirements
  • Education and Experience
    • High school diploma or equivalent required
    • Minimum of 1-2 years of management experience in the restaurant industry
  • Skills and Abilities
    • Excellent leadership and communication skills
    • Ability to work in a fast-paced environment and adapt to changing circumstances
    • Strong analytical and problem-solving skills
Working Conditions

The Assistant General Manager will work in a fast-paced restaurant environment and will be required to lift up to 50 pounds of force frequently to move objects. The position requires the ability to carry products/boxes and miscellaneous items weighing no more than 50 pounds and to kneel and follow proper lifting procedures.



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