Assistant General Manager
2 days ago
We are seeking a highly skilled and experienced Assistant General Manager to join our team at Krystal Restaurants LLC. As a key member of our restaurant operations team, you will be responsible for leading a team of restaurant managers and staff to deliver exceptional customer service and drive business results.
Key Responsibilities- Leadership and Team Development
- Develop and implement strategies to improve team performance and customer satisfaction
- Coach and mentor restaurant managers and staff to achieve business objectives
- Conduct regular performance evaluations and provide feedback to team members
- Customer Service and Experience
- Ensure that all customers receive a high-quality dining experience
- Develop and implement strategies to improve customer satisfaction and loyalty
- Monitor and address customer complaints and feedback
- Business Operations and Planning
- Develop and implement business plans to drive sales growth and profitability
- Monitor and analyze sales and labor data to inform business decisions
- Implement cost-saving initiatives and optimize restaurant operations
- Facility Maintenance and Safety
- Ensure that the restaurant is maintained in a clean and safe condition
- Conduct regular safety inspections and address any hazards or concerns
- Develop and implement procedures to prevent accidents and injuries
- Education and Experience
- High school diploma or equivalent required
- Minimum of 1-2 years of management experience in the restaurant industry
- Skills and Abilities
- Excellent leadership and communication skills
- Ability to work in a fast-paced environment and adapt to changing circumstances
- Strong analytical and problem-solving skills
The Assistant General Manager will work in a fast-paced restaurant environment and will be required to lift up to 50 pounds of force frequently to move objects. The position requires the ability to carry products/boxes and miscellaneous items weighing no more than 50 pounds and to kneel and follow proper lifting procedures.
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Assistant Store Manager
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