EMS Call Taker
5 days ago
Job Title: EMS Emergency Call Taker
Job Summary:
We are seeking a highly skilled and experienced EMS Emergency Call Taker to join our team at University Hospital in Newark, NJ. As a key member of our emergency communications team, you will be responsible for answering and triaging emergency and non-emergency calls, gathering and processing critical information, and dispatching and coordinating the response of emergency resources.
Responsibilities:
* Answer and triage emergency and non-emergency calls using the Medical Priority Dispatch System and Fire Service Communications System
* Gather and process critical information from callers, including medical emergencies, fires, and other incidents
* Provide pre-arrival and post-dispatch instructions to callers and emergency responders
* Dispatch and coordinate the response of emergency resources, including ambulances, fire trucks, and police units
* Monitor all communications for efficiency and safety
Requirements:
* High school diploma or GED required
* One year of emergency services experience and one year of public safety dispatching experience preferred
* Fire dispatch certification preferred
* Bi-lingual English/Spanish skills preferred
* Must possess and maintain current and active credentials in good standing, including NJ Basic Telecommunicator certification, NJ Emergency Medical Dispatcher (EMD) certification, Medical Priority Dispatch System (MPDS) certification, American Heart Association (AHA) BLS for the Healthcare Provider, Incident Command System (ICS) Level 100, and National Incident Management System (NIMS) Awareness
What We Offer:
* Competitive salary and benefits package
* Opportunities for professional growth and development
* Collaborative and dynamic work environment
If you are a motivated and detail-oriented individual with a passion for emergency services, we encourage you to apply for this exciting opportunity.
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