EMS Emergency Call Taker

2 weeks ago


Newark, New Jersey, United States University Hospital, Newark NJ Full time
Job Summary

University Hospital, Newark NJ is seeking a highly skilled and dedicated EMS Emergency Call Taker to join our team. As a key member of our emergency response team, you will be responsible for answering and triaging emergency and non-emergency calls, gathering and processing pertinent information, and dispatching and coordinating the response of appropriate resources.

Responsibilities
  • Answer and triage emergency and non-emergency calls using the Medical Priority Dispatch System and Fire Service Communications System
  • Gather and process pertinent information from callers, including medical history, location, and other relevant details
  • Provide pre-arrival and post-dispatch instructions to callers as needed
  • Dispatch and coordinate the response of appropriate resources, including emergency medical services, fire departments, and law enforcement agencies
  • Monitor all communications for efficiency and the safety of responding units
Requirements
  • High school diploma or GED required
  • One year of Emergency Services experience and one year of Public Safety dispatching experience preferred
  • Fire Dispatch certification preferred
  • Must be able to pass a medical evaluation and a respirator fit test and wear an N95 particulate filter respirator mask in accordance with PEOSHA standards as a condition of employment
  • Bi-lingual English/Spanish skills preferred
Certifications
  • NJ Basic Telecommunicator certification
  • NJ Emergency Medical Dispatcher (EMD) certification
  • Medical Priority Dispatch System (MPDS) certification
  • American Heart Association (AHA) BLS for the Healthcare Provider
  • Incident Command System (ICS) Level 100
  • National Incident Management System (NIMS) Awareness


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