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Overnight Operations Coordinator
2 months ago
River Cities Public Transit is seeking a highly skilled and detail-oriented Overnight Dispatcher to join our team. As a key member of our operations department, you will play a critical role in ensuring the smooth and efficient operation of our nighttime transportation services.
Key Responsibilities- Dispatch and Coordination
Monitor and respond to a variety of calls, including two-way radios and mobile phones, to verify and monitor vehicle unit locations via computers and record all service calls.
Scheduling and Route ManagementSchedule daily bus routes in response to passenger service requests, review and organize trip manifests to maximize route efficiency, and check bus routes to ensure integrity of schedules.
Record Keeping and ReportingMaintain a variety of records and files related to transportation operations, including computer-generated logs of all service requests, and update client information, driver hours, mileage, and passenger information for reporting purposes.
Emergency ResponseRespond to emergency situations, including hazardous and severe weather conditions, and coordinate with supervisors, police, and other dispatches as required.
Additional Responsibilities- Reporting and Correspondence
Collect, record, and prepare reports regarding transportation services, verify and distribute information to appropriate staff, and prepare a variety of correspondence, reports, and documents as assigned.
Interdepartmental CoordinationCoordinate between drivers and mechanics to ensure vehicle maintenance is addressed, and perform other duties as assigned.
