Healthcare Customer Service Representative
4 days ago
We are seeking a highly skilled customer service representative to join our team at UF Health. The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and possess a strong understanding of administrative protocols.
About the Role:- Provide top-notch customer service to patients, staff, and healthcare providers via phone or in-person.
- Act as a patient advocate to resolve issues efficiently and professionally.
- Perform accurate registration interviews and enter data directly into our system.
- Notify patients of upcoming appointments, including location, provider, and required services.
- Verify insurance information and benefits.
- Arrange for special services, such as interpreters or transportation needs.
- High School Diploma or equivalent required.
- 1 year of experience in data entry.
- Preferred: 2 years of clerical/customer service experience in a healthcare-related industry.
We offer a competitive salary and a comprehensive benefits package.
Estimated Salary: $38,000 - $48,000 per year (based on experience).
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