Library Services Desk Assistant

4 days ago

Lewisburg, Pennsylvania, United States Bucknell University Full time
Job Title: Library Services Desk Assistant

Are you passionate about providing exceptional customer service and supporting the academic community? We are seeking a highly motivated and detail-oriented Library Services Desk Assistant to join our team at Bucknell University.

Job Summary:

The Library Services Desk Assistant is responsible for providing front-line services at the Library Services Desk during weekends and potentially evenings. This is a part-time/casual non-benefits eligible position working up to 16 hours per week.

Key Responsibilities:
  • Provide assistance to users who need help with reference and informational questions (in-person, email, and chat), and respond to patrons' needs and questions.
  • Check in and check out of library materials.
  • Respond to building emergencies, and ensure appropriate use of library resources and facilities.
  • Oversee undergraduate student workers during evening and weekend shifts.
  • Support and work to advance Bucknell's sustainability efforts.
  • Support and contribute to the University's commitment to diversity and inclusion.
  • Perform other duties as assigned.
Requirements:
  • Associate's degree plus two years of customer service related work experience.
Preferred Qualification:
  • Bachelor's degree.
Physical Demands:
  • Bends, kneels, stoops, pushes, pulls, reaches above and below shoulders, occasionally lifts and carries objects (books and boxes of books) up to 25 pounds unassisted.
Job Exempt:

No

Salary Range:

The offer rate will be based on a review of the candidate's credentials compared to the qualifications of the position, internal equity, and our overall compensation philosophy.

This role is not budgeted for visa sponsorship at this time, all candidates must be authorized to work in the US at the time of submission of the application.

Benefits:

Eligible full- and part-time employees are compensated beyond base salary through our total rewards package that includes (but is not limited to):

  • Flexible scheduling options determined by role;
  • Medical, prescription drug, vision, dental, life, and long-term disability insurance options
  • An outstanding 10% employer contribution to your retirement plan (no contribution requirement for non-exempt positions)
  • Generous paid time off, including vacation and sick time, a community service day, and 19 paid holidays (including two full weeks off for Winter Break)
  • Full-time and part-time members of the faculty and staff are eligible for tuition remission for themselves. Additionally, full-time members of the faculty and staff are eligible for tuition remission for their spouse/spousal equivalent and are eligible for various tuition programs for their children. Credit for full-time benefits eligible employment at other institutions of higher education will be applied to waiting periods.
  • A comprehensive employee wellness program including program incentives
  • A myriad of other benefits, including parental leave, an employee assistance program, fitness center membership, and the power of your Bucknell ID card

To learn more about Bucknell's benefits, click here (*Eligibility criteria and waiting periods may apply.)

Diversity, Equity & Inclusion:

Bucknell is committed to fostering an environment that embraces diversity, equity and inclusion, and seeks candidates who will contribute to a climate that supports the growth and development of a diverse campus community. We endeavor to enhance our capacity to value and capitalize on the cultural richness that diversity brings. We encourage all individuals to apply and do not discriminate in admissions, employment, educational programs and/or activities on the basis of race, color, national or ethnic origin, age, religion, disability, pregnancy, sex/gender, gender identity and/or expression, sexual orientation, marital or family status, military or veteran status, or genetic information.

E-Verify:

Bucknell University participates with the United States Customs and Immigration Services (USCIS) E-Verify program. We will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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