Client Support Specialist
3 weeks ago
Position: Customer Service Representative
We invite you to explore the details of this role below.
Job Location:
Sunbury
Shift Hours/Job Type:
Full-Time After Hours (11:30am - 8:00pm)
Reports To:
Office Manager
Job Overview:
This is a full-time position within our customer service team located in Sunbury. The work schedule will consist of five days a week, including Monday through Friday from 11:30am to 8:00pm, along with rotating Saturdays from 8:30am to 5:00pm.
Key Responsibilities:
As a Customer Service Representative, your primary duties will include:
- Managing high-volume telephone lines
- Conducting online scheduling and data entry
- Processing billing and payments
- Performing additional related tasks as required
Qualifications/Requirements:
The ideal candidate should possess:
- Strong computer and telephone skills
- The ability to multitask effectively in a dynamic office environment
- Familiarity with internet and telephony systems is advantageous
- A minimum of two years of relevant experience is preferred
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