Restaurant Operations Manager

2 weeks ago

Canton, United States Chilis Full time
Restaurant General Manager

At Chili's, we're looking for a seasoned Restaurant General Manager to lead our team to success. As a key member of our management team, you'll be responsible for driving business results, fostering a positive work environment, and delivering exceptional Guest experiences.

Key Responsibilities:
  • Lead and direct the work of the Management team, including scheduling, assigning responsibilities, and setting expectations.
  • Manage performance of the Management team, including performance evaluations, coaching, and accountability.
  • Plan and implement weekly, monthly, and yearly financial budgets.
  • Oversee all operations to ensure a great Guest experience.
  • Role model and hold Team Members accountable to operational and quality standards.
  • Foster open communication between Team Members and Management team.
  • Influence Team Member behaviors by championing change and restaurant initiatives.
  • Drive business results by utilizing Chili's systems to effectively control costs.
  • Follow operational systems, such as our Manager Timeline and performing quality Line Checks.
  • Hire, train, retain, and develop Team Members to take on larger roles.
  • Drive Guest engagement within the four walls of the restaurant while developing relationships within the community.
  • Understand and practice safe food handling procedures.
  • Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, and Play Restaurant.
Requirements:
  • Dependable team player.
  • Prefers to work in a fast-paced environment.
  • Great multitasking skills.
What We Offer:

We offer health and wellness benefits, an incredible array of employee discounts, and much more. Our learning and development programs will help you make the most of your unique abilities. We're committed to delivering the best experience to every Guest, every day.

At Chili's, you may start in one role, but if you have the right combination of ingredients, there are plenty of places to go. Here's what a possible career path could look like:

  • Hourly Team Member
  • Certified Shift Leader
  • Manager
  • General Manager

We're a company that's passionate about people, and we're looking for someone who shares that passion. If you're a leader who's hungry for success and wants to make a difference, we want to hear from you.

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